Pharmacy/Pharmacist Asst Leader

Kroger•Sherman, TX

About The Position

The Pharmacy Assistant Leader helps create an outstanding customer experience by following the Customer 1st strategy. The role supports department sales and profit goals, quality assurance, expense control, and technician scheduling and staffing. Responsibilities include customer service, pharmacy operations, workflow, technician supervision, and patient consultation. The position also demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role is responsible for accurate prescription fulfillment, patient counseling and pharmaceutical care, and compliance with applicable pharmacy laws and company policies. It maintains pharmacy operations, inventory, controlled-substance records and security, equipment, required documentation, signage, and a clean, professional work area. The employee must be able to perform the position’s essential functions with or without reasonable accommodation.

Requirements

  • Bachelor’s degree in Pharmacy.
  • Current state pharmacist licensure in good standing.
  • Effective communication skills.
  • Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

  • One to two years of retail experience.

Responsibilities

  • Fulfill customers’ prescription needs, focusing on the accuracy of every prescription filled.
  • Provide patient counseling and pharmaceutical care to customers as necessary.
  • Ensure compliance with local, state, and federal laws, including HIPAA, governing pharmacy practice.
  • Maintain a professional image through personal appearance, conduct, attitude, pharmacy conditions, and adherence to pharmacy and company dress standards.
  • Develop knowledge of the trade area, customers, and competition, and foster a service-oriented, friendly, and cooperative pharmacy department.
  • Monitor stock replenishment, inventory, policies and procedures, record keeping, security, sanitation, scheduling, equipment operation, pricing, planograms, returns, budgets, reports, and product recalls in accordance with company policy.
  • Maintain appropriate records, inventory, and security for controlled substances, including narcotics.
  • Follow procedures for handling pharmacy products from authorized sources, with Peyton identified as the primary source.
  • Use accuracy tools appropriately, including the accuracy scanner and 24-Hour Post Dispensing Audit.
  • Maintain records required for legal compliance, company and accounting policies, and management reports.
  • Keep the work area clean, neat, sanitary, and organized, including counters, shelves, floors, and the customer counter.
  • Ensure product returns are handled promptly and according to company policy.
  • Keep computers, printers, the accuracy scanner, and cash register in working condition.
  • Maintain and organize policy manuals, reference books, state laws, and required equipment, and verify staff know how to use them.
  • Maintain required signage, including store hours, counseling and service signs, pharmacist photographs and names, and other requested signs.
  • Schedule and staff technicians according to business needs and supervise pharmacy technicians.
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