Pharmacy Assistant - Inpatient (High School Students) (TAR)
About The Position
The Pharmacy Assistant - Inpatient role supports pharmacy staff with general duties, including maintaining and replenishing medication and supply inventory, general cleaning of the pharmacy area, and organizing and sending medications to patient care units. This position also involves triaging general phone calls and forwarding more complex inquiries to pharmacists or technicians. The University of Rochester is committed to fostering an inclusive and welcoming culture, guided by values of equity, leadership, integrity, openness, respect, and accountability.
Requirements
- High School diploma preferred Or equivalent combination of education and experience
- Basic understanding of computers and data entry required
- Excellent customer service and communication skills required
- Excellent attention to detail required
Responsibilities
- Assists pharmacy staff with general duties and provides support to pharmacy technicians and pharmacists.
- Maintains and replenishes inventory of medications and supplies and is responsible for general cleaning and tiding of the main pharmacy area.
- Organizes and sends medications (excluding controlled substances) to the patient care units.
- Answers and triages phone calls of a general nature, and forwards calls to pharmacist or technician when needed.
- Organizes and sends medications to patient care units utilizing the pneumatic tube delivery system, ensuring medications are delivered to the correct location and in a timely manner, where medication requiring verification by a pharmacist will not be sent until verification is complete.
- Hand delivers medications to patient care units as requested by pharmacy technicians or pharmacists, including medications that cannot be sent via the tube system due to stability concerns or medications are needed STAT.
- Maintains and replenishes inventory of medications and supplies in the main pharmacy area to ensure availability as needed by pharmacy staff.
- Returns inventory to stock when it is returned from patient care units or other areas of the hospital.
- Ensures all returned stock is still within its expiration date and the label matches the products stored in that location.
- Assists pharmacy staff with triaging general phone calls.
- Forwards calls requiring the knowledge and judgement of pharmacists or technicians to the correct individual.
- Answers phone or other inquiries of a general nature that do not require a pharmacist or technician.
- Provides proper service recovery communications and actions as needed.
- Maintains patient confidentiality at all times.
- Tidies and organizes main pharmacy area to maintain a neat and efficient work environment.
- Offers ideas and recommendations for increased efficiency of processes in the main pharmacy.
- Other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
