Pharmacy Assistant/Cashier - Ochsner Baton Rouge (O'Neal)

Ochsner Health•Baton Rouge, LA

1d•Onsite

About The Position

This job performs clerical duties in accordance with established policies and regulations, assists with inventory duties and data entry, and provides excellent customer service. The employee reports questions or concerns to pharmacy management and carries out assigned pharmacy support tasks. The schedule is Monday through Friday, with an 8.5-hour shift scheduled between 8:00 a.m. and 5:45 p.m. The position requires a high school diploma or equivalent; no prior work experience is required.

Requirements

High school diploma or equivalent.
No prior work experience required.
Computer skills and dexterity for data entry and information retrieval.
Effective verbal and written communication skills, with the ability to present information clearly and professionally.
Proficiency with Windows-style applications, role-specific software, and keyboard use.
Strong interpersonal skills to interact positively and effectively with people of diverse cultural backgrounds, ages, and organizational levels.
Ability to complete assigned tasks effectively within a given time period.
Excellent customer service skills and ability to work in a group setting.
Maintain a firm understanding of confidentiality and HIPAA laws.

Responsibilities

Operate and balance the cash register to ensure accurate payment collection when needed.
Organize medication returns and monitor receipt of pharmacy orders.
Greet customers and provide warm, friendly customer service.
Handle phone calls and prescription messages for missing dosages.
Accurately enter cycle counts into the computer system.
Courier medications as needed.
Forward medication-related questions promptly to pharmacists or pharmacy technicians as necessary.
Organize and clean pharmacy shelves and floors.
Adapt conduct and communication to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permission, and adjusting communication style.
Perform other related duties as assigned.
Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
Immediately report known or suspected unethical or questionable conduct, patient or employee safety concerns, patient privacy concerns, and other compliance-related concerns.