Pharmacy A/R Support Representative

ScriptPro • Mission, KS

2d • Hybrid

About The Position

The Pharmacy Accounts Receivable Support Representative plays a key role in supporting ScriptPro’s Financial Advantage initiative. In this position, you will work within customers’ pharmacy reconciliation platforms to manage prescription transaction payment processing, oversee accounts receivable activities, ensure compliance, generate reports, and help resolve issues as they arise. Success in this role requires strong attention to detail, effective collaboration, and a solid understanding of pharmacy-related financial processes.

Requirements

• Bachelor’s degree preferred
• 3+ years of experience as a retail pharmacy technician
• Proficiency in Microsoft Excel and familiarity with other Microsoft Office applications
• Ability to manage and organize data files
• Strong problem-solving skills
• Strong written and verbal communication skills
• Ability to prioritize tasks and manage time effectively in a deadline-driven environment
• Must have high-speed reliable internet access with a hard-wired connection
• Must have a distraction free home office workspace
• Must be willing to participate in video virtual meetings (camera on)

Nice To Haves

• Pharmacy experience preferred

Responsibilities

• Establish and maintain effective relationships with customers and insurance payers
• Monitor and manage the import of client sales transmissions
• Retrieve, download, and input payment file data
• Monitor and import daily deposit data
• Reconcile payments and remittance details
• Investigate and resolve payment exceptions
• Provide responsive and professional customer service
• Collaborate with other team members and customers to ensure data accuracy and timely issue resolution
• Maintain documentation of processes and procedures to support consistency and compliance
• Identify opportunities for process improvement and contribute to system enhancements
• Ensure adherence to HIPAA and other regulatory requirements related to patient and payment data
• Perform additional duties and support projects as assigned

Benefits

• Medical
• Dental
• Vision
• Short-Term Disability
• Company Paid Life Insurance & Long-Term Disability
• 24/7 on campus Gym
• Vitality Wellness Program
• Paid Time Off (PTO)
• Parental Leave
• nine (9) paid holidays
• paid volunteer hours
• Employee Assistance Program
• company-sponsored events and team-building activities
• 401(k) Retirement Plan with company match
• financial investment services
• employee discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level