PHARMACY/PHARMACIST (HR) (108)

The Kroger Co.•Pittsburg, KS

About The Position

Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages customers to return. Achieve department sales and profit goals, control quality assurance standards and expenses, and schedule and staff technicians to meet business needs. Monitor all department functions, duties, and activities. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The pharmacist fulfills customers’ prescription needs with a focus on accuracy, administers vaccines as needed, and provides patient counseling and pharmaceutical care. The role ensures legal and company-policy compliance, maintains pharmacy operations, records, inventory, equipment, and a professional and sanitary work area, and works cooperatively with customers, associates, and vendors.

Requirements

Bachelor's degree in Pharmacy.
Current state pharmacist licensure in good standing.
Effective oral and written communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Ability to work cooperatively in a high-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

One year of retail experience.
A second language, in speaking, reading, and/or writing.

Responsibilities

Fulfill customers’ prescription needs while concentrating on the accuracy of every prescription filled.
Administer vaccines as needed.
Provide patient counseling and pharmaceutical care to customers.
Ensure pharmacies comply with all local, state, and federal laws, including HIPAA.
Maintain a professional image through personal appearance, conduct, attitude, and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards.
Achieve a thorough knowledge of the trade area, its customers, and its competition.
Create a positive pharmacy department image through strong service, friendliness, and cooperation with customers, associates, and outside vendors.
Monitor stock replenishment, inventory levels, policies and procedures, record keeping, security, sanitation, scheduling, equipment operation, pricing, planograms, returns, budgets, reports to management, and product recalls according to company policy.
Maintain proper records, inventory, and security for scheduled drugs, including controlled substances and narcotics.
Follow procedures for handling pharmacy products from authorized sources.
Ensure accuracy tools, including the accuracy scanner and 24-hour post-dispensing audit report, are used appropriately.
Maintain records necessary for legal compliance, company and accounting policies, and requested reports.
Maintain a clean, neat, sanitary, and organized work area, including counters, shelves, floors, and the customer counter.
Ensure product returns are handled promptly and according to company policy.
Maintain equipment, including computers, printers, accuracy scanners, and cash registers, in working condition.
Maintain and organize policy manuals, reference books, state laws, and required equipment, and verify staff knowledge of their use.
Maintain required signage, including store hours, counseling and service signs, pharmacists’ photographs and names, and other requested signs.
Make a strong and continuous effort to broaden personal knowledge and pharmacy skills.
Work cooperatively in a high-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.