Pharmacy/Pharmacist (Hr)

Kroger•Lakewood, CO

About The Position

The Pharmacist creates an outstanding customer experience and inspires associates to deliver excellent customer service. The role establishes and maintains a safe, clean environment that encourages customers to return; achieves department sales and profit goals; controls quality assurance standards and expenses; and schedules and staffs technicians to meet business needs. The Pharmacist monitors department functions, duties, and activities and demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position fulfills customers’ prescription needs with a focus on accuracy, administers vaccines as needed, and provides patient counseling and pharmaceutical care. It ensures compliance with applicable local, state, and federal laws, including HIPAA, and maintains pharmacy operations, records, inventory, equipment, security, and a professional, sanitary work environment according to company policies and legal requirements. The role also builds pharmacy knowledge and skills and provides support through direct interaction with minors, individuals with special needs, and older adults.

Requirements

  • Minimum Bachelor's Degree in Pharmacy.
  • Current state pharmacist licensure in good standing.
  • Effective oral and written communication skills.
  • Knowledge of basic math, including counting, addition, and subtraction.
  • Ability to handle stressful situations.

Nice To Haves

  • One year of retail experience.
  • A second language, including speaking, reading, and/or writing.

Responsibilities

  • Fulfill customers’ prescription needs while concentrating on the accuracy of every prescription filled.
  • Administer vaccines as needed.
  • Provide patient counseling and pharmaceutical care to customers.
  • Ensure pharmacies comply with all local, state, and federal laws, including HIPAA.
  • Maintain a professional image through personal appearance, conduct, attitude, and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards.
  • Develop a thorough knowledge of the trade area, its customers, and its competition.
  • Create a positive pharmacy department image through strong service, friendliness, and cooperation with customers, associates, and outside vendors.
  • Monitor stock replenishment, inventory levels, policies and procedures, record keeping, security, sanitation, scheduling, equipment operation, pricing, planograms, returns, budgets, management reports, and product recalls according to company policy.
  • Maintain proper records, inventory, and security for scheduled drugs, including controlled substances and narcotics.
  • Follow procedures for handling pharmacy products from authorized sources.
  • Use accuracy tools appropriately, including the accuracy scanner and 24-hour post-dispensing audit report.
  • Establish and maintain record-keeping practices required for legal compliance, company policies, accounting policies, and requested reports.
  • Keep work areas clean and organized, including counters, shelves, floors, and the customer counter.
  • Handle product returns in a timely manner and according to company policy.
  • Maintain equipment, including computers, printers, accuracy scanners, and cash registers, in working condition.
  • Maintain and organize policy manuals, reference books, state laws, and required equipment, and verify staff knowledge of their use.
  • Maintain required signage, including store hours, counseling and service signs, pharmacist photographs and names, and other requested signs.
  • Make a strong and continuous effort to broaden personal knowledge and pharmacy skills.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict reasonably, nonconfrontationally, and cooperatively.
  • Act with honesty and integrity regarding customer and business information.
  • Follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential job functions with or without reasonable accommodation.
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