Pharmacist Local Specialty

Walgreens•Pensacola, FL

About The Position

Provides pharmacy consulting services to patients with empathy, including guidance on effective medication use and awareness of drug interactions. Oversees daily pharmacy department operations and is accountable for workflow and clinical management, continuous quality improvement, policy and procedure adherence, regulatory compliance, pharmacy sales, expense control, inventory management, accurate prescription filling, customer service, and protection of department assets. The position also supervises pharmacy team members, maintains relationships with physicians and other health professionals, and works collaboratively with Local Specialty Pharmacy staff.

Requirements

Bachelor of Science in Pharmacy or Pharm.D. from an accredited educational institution.
Current pharmacist license in the states within the district.
At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance.
Completed specialized training in medication and disease state, or sufficient practical experience to provide specialized services offered at the clinic location, such as HIV, organ transplant, or oncology services.

Nice To Haves

Previous experience at a Walgreens Local Specialty Pharmacy.
For internal candidates: an average rating of 3.7 or above on leadership behaviors on the last performance review, if one is on file.
For internal candidates: at least 6 months of pharmacy experience with Walgreen Co.

Responsibilities

Model and share customer service practices that create a distinctive, joyful patient experience, including attentive, courteous, empathetic, and inclusive service.
Respond promptly to patient inquiries and complaints and answer questions to support a positive patient experience.
Manage daily pharmacy department operations and improve prescription volume, sales, profit, and department image through accurate prescription filling and courteous, efficient service.
Report prescription errors immediately and follow company policies and procedures for prescription incidents and quality improvement.
Comply with applicable federal and state laws, regulations, and company policies; maintain required records, documentation, and reports.
Recommend and implement asset-protection controls to identify and minimize profit loss.
Maintain pharmacy housekeeping, maintenance, and appearance to support safety, health, and well-being and comply with applicable laws and regulations.
Control the store safe and bank, including register readings, cash withdrawals and accounts, daily cash reports, and cash over-and-short records.
Ensure proper operation and maintenance of pharmacy department systems and equipment.
Identify third-party pharmacy business opportunities and administer related systems and procedures to reduce payment rejections; promptly resolve and resubmit rejected claims.
Manage and control prescription department inventory, follow company buying procedures, and recommend and order merchandise from appropriate sources.
Supervise pharmacy department employees, ensure they perform required functions and follow company policies and procedures, and verify appropriate licensure.
Ensure pharmacy employees are trained on payer and pharmaceutical contractual requirements, including adverse event reporting, data and inventory reporting, and clinical management.
Regularly reinforce pharmacy personnel's obligation to dispense prescriptions only in good faith.
Maintain current knowledge and required licensing, credentialing, and certification for clinical services; seek professional development and constructive feedback.
Keep pharmacy and healthcare knowledge current through relevant journals, company publications, and communications, and pursue retail and management best practices.
Maintain and develop effective working relationships with physicians and other health professionals and collaborate with Local Specialty Pharmacy staff.