Pharmacist Manager

CVS Health • Lindale, TX

3d • $70 - $91

About The Position

The Pharmacist Manager leads and develops the pharmacy team to provide exceptional patient care, promote best practices, and meet performance goals. The manager leads by example, supports team members through change, oversees pharmacy workflow and prescription fulfillment, and ensures that all pharmacy operations comply with applicable laws, regulations, professional standards, and CVS Health policies. The role also includes providing patient counseling, immunizations, and pharmacist-delivered clinical services where permitted; supporting patient access and outcomes; and fostering a safe, inclusive, and engaging team environment.

The manager oversees pharmacy staffing, onboarding, training, performance management, scheduling, inventory, and operational reporting. They partner with the Store Manager to develop a pipeline of colleagues trained to support pharmacy operations, and they coach the pharmacy team to deliver compassionate care, resolve patient and insurance issues, and maintain safe and accurate dispensing practices. The position requires flexibility to meet scheduling and business needs, including regular attendance on nights and weekends. It is a full-time role with 40 anticipated weekly hours.

Requirements

• Active Pharmacist License in the state where the store is located.
• Active National Provider Identifier (NPI).
• Must not be on the DEA Excluded Parties list.
• 1–2 years of experience as a Pharmacist.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, pivot quickly between tasks, and verify prescription information and label accuracy.
• Customer service and team orientation, including responding appropriately to patients’ needs and reactions.
• Verbal and written communication skills, including active listening and conveying detailed instructions accurately.
• Mathematical reasoning skills for prescription calculations, including quantities and days’ supply.
• Problem-resolution skills for challenging patient or colleague interactions.
• Ability to perform the stated physical demands, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described.
• Leadership skills, including task delegation, team motivation, coaching, feedback, problem-solving, adaptability, and accountability.

Nice To Haves

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Lead and develop the pharmacy team, modeling excellence, genuine care, and best practices.
• Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Oversee the pharmacy team during bench shifts; coach team members and follow up to improve pharmacy performance measures.
• Direct the team’s use of pharmacy workflow procedures and safety guardrails to ensure safe, accurate prescription fulfillment.
• Promote positive patient experiences through empathetic care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
• Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
• Manage pharmacy inventory and coach the team on inventory practices, including protection of cold chain products.
• Onboard and train new Technicians and Pharmacists for the store and district, including CVS workflow training, and monitor progress toward required training and licensure.
• Ensure compliance with state Board of Pharmacy regulations and escalate concerns to the Rx DL when needed.
• Partner with the Store Manager to maintain a talent pipeline of colleagues cross-trained for pharmacy work and monitor their training and licensure progress.
• Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and validation, conduct annual performance reviews, and address performance gaps.
• Remain flexible to meet scheduling and business needs; write or delegate and oversee the pharmacy schedule.
• Review business reporting, identify operational gaps, and develop action plans for workflow, service, patient care, and compliance.
• Build a safe, empowering, inclusive team culture, invite feedback, and take appropriate action.
• Maintain clinical and technical skills through required training, continuing medical education, and other learning opportunities.
• Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing where permitted, and empower the team to provide holistic care.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies, including requirements for controlled-substance dispensing and recordkeeping, patient privacy, security, and workplace safety.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Lead by example, delegate tasks, empower and motivate team members, foster collaboration, solve problems, adapt to changing circumstances, and take ownership.
• Coach, reinforce, encourage, provide feedback to, discipline, or terminate pharmacy team members as appropriate.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program in addition to base pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed