Pharmacy/Pharmacist-Intern

Kroger•Erie, PA

11d

About The Position

Create an outstanding customer experience through exceptional service, and maintain a safe, clean department that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Support the Customer 1st strategy and encourage associates to provide excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacist-Intern supports pharmacy operations by helping customers and prescribers with pharmaceutical products, counseling customers, processing and dispensing prescriptions, handling insurance and payment transactions, maintaining inventory, and keeping the department clean and safe. The position provides immunizations under a pharmacist’s supervision and requires cooperative, honest, and appropriate conduct when addressing customer and business matters. Essential functions must be performed with or without reasonable accommodation.

Requirements

Actively enrolled in a U.S. school of pharmacy.
Hold a current state-issued Pharmacy Intern license.
Be able to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

Promote trust and respect among associates.
Help create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers and assist with over-the-counter medication recommendations.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication and accurately bag and deliver filled prescriptions to customers.
Contact prescribers’ offices for authorization and accept and interpret oral and written prescriptions for fills and refills.
Process third-party insurance information and contact insurance companies on customers’ behalf when necessary.
Facilitate charge purchases for customers.
Provide immunizations under the supervision of a pharmacist.
Compare and check incoming orders, stock incoming orders properly, and return unused medication stock bottles to stock.
Clean the department.
Notify management of customer or employee accidents and notify the pharmacist on duty of any prescription incident.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and without confrontation.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.