Pharmacy/Pharmacist-Intern

Kroger•Louisville, KY

10d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to provide excellent customer service while demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The intern supports pharmacy operations and customer care, including counseling customers, processing prescriptions and insurance, stocking and checking orders, and providing immunizations under a pharmacist’s supervision. The role also requires effective, cooperative work in a fast-paced and sometimes stressful environment and the ability to perform essential job functions with or without reasonable accommodation.

Requirements

Actively enrolled in a U.S. school of pharmacy.
Hold a current state-issued Pharmacy Intern license.
Able to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

Promote trust and respect among associates.
Help customers feel welcome and appreciated by answering questions about products sold in the department and throughout the store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers and assist with recommendations for over-the-counter medications.
Accurately enter patient and prescription information into the pharmacy computer system and dispense the correct medication.
Contact prescribers’ offices for authorization.
Bag filled prescriptions and deliver them accurately to customers.
Process customers’ third-party insurance information and contact insurance companies on their behalf when necessary.
Facilitate charge purchases for customers.
Accurately accept and interpret oral and written prescriptions for fills and refills.
Clean the department.
Provide immunizations under the supervision of the pharmacist.
Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
Notify management of customer or employee accidents and notify the pharmacist on duty of any known prescription incident.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.