Pharmacist Intern

Kroger•Shenandoah, TX

11d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching department sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacist Intern supports pharmacy operations by counseling customers, assisting with medication recommendations, processing prescriptions and insurance information, dispensing medications, providing immunizations under pharmacist supervision, and maintaining department cleanliness and inventory. The role also involves supporting customers and associates, addressing safety concerns, and working cooperatively in a fast-paced environment. Essential functions must be performed with or without reasonable accommodation.

Requirements

Actively enrolled in a U.S. school of pharmacy.
Hold a current state-issued Pharmacy Intern license.
Ability to perform the essential functions of the position with or without reasonable accommodation.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment for customers by answering questions about products sold in the department and throughout the store.
Gain and maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers.
Assist with over-the-counter medication recommendations.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication.
Contact prescribers’ offices for authorization.
Bag filled prescriptions and accurately deliver them to customers.
Process third-party insurance information for customers and contact insurance companies on customers’ behalf when necessary.
Facilitate charge purchases for customers.
Accurately accept and interpret oral and written prescriptions for fills and refills.
Clean the department.
Provide immunizations under the supervision of the pharmacist.
Compare and check incoming orders.
Properly stock incoming orders.
Return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify the pharmacist on duty when made aware of a prescription incident.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, nonconfrontationally, and cooperatively.
Handle customer and business information with honesty and integrity.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.