Pharmacy/Pharmacist-Intern

Kroger•Englewood, CO

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals, monitor established quality assurance standards, and support the Customer 1st strategy by encouraging excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacist-Intern supports pharmacy operations by counseling customers, assisting with over-the-counter medication recommendations, accurately processing and dispensing prescriptions, handling insurance information, and supporting inventory and department upkeep. The role also provides immunizations under a pharmacist’s supervision and requires cooperative, honest, and safe conduct when working with customers and associates.

Requirements

  • Actively enrolled in a U.S. school of pharmacy.
  • Hold a current state-issued Pharmacy Intern license.

Responsibilities

  • Promote trust and respect among associates.
  • Create a welcoming environment by answering customers’ questions about products sold in the department and throughout the store.
  • Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
  • Provide drug counseling to customers.
  • Assist with over-the-counter medication recommendations.
  • Accurately enter patient and prescription information into the pharmacy computer system.
  • Dispense the correct medication.
  • Contact prescribers’ offices for authorization.
  • Bag filled prescriptions and accurately deliver them to customers.
  • Process third-party insurance information for customers and contact insurance companies on customers’ behalf when necessary.
  • Facilitate charge purchases for customers.
  • Accept and accurately interpret oral and written prescriptions for fills and refills.
  • Clean the department.
  • Provide immunizations under the supervision of a pharmacist.
  • Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
  • Notify management of customer or employee accidents.
  • Notify the pharmacist on duty about prescription incidents.
  • Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict reasonably, nonconfrontationally, and cooperatively.
  • Handle customer and business information honestly and with integrity.
  • Follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential functions of the position with or without reasonable accommodation.
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