Pharmacy/Pharmacist-Intern

Kroger•Lakewood, CO

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to deliver excellent service, and demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacist-Intern supports pharmacy operations by counseling customers, accurately processing and dispensing prescriptions, assisting with insurance and payment matters, providing immunizations under pharmacist supervision, maintaining stock and department cleanliness, and reporting safety or prescription incidents. The role also includes helping customers and prescribers with pharmaceutical product questions and supporting people with special needs across age groups.

Requirements

Actively enrolled in a US school of pharmacy.
Hold a current state-issued Pharmacy Intern license.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.

Responsibilities

Promote trust and respect among associates.
Help create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers and assist with over-the-counter medication recommendations.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication and accurately bag and deliver filled prescriptions to customers.
Contact prescribers’ offices for authorization and accept and interpret oral and written prescriptions for fills and refills.
Process customers’ third-party insurance information and contact insurance companies on their behalf when necessary.
Facilitate charge purchases for customers.
Provide immunizations under the supervision of the pharmacist.
Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
Clean the department.
Notify management of customer or employee accidents and notify the pharmacist on duty of known prescription incidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Provide direct support and assistance to minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.