Pharmacy/Pharmacist-Intern

Kroger•Arvada, CO

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching department sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to deliver excellent customer service, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations by counseling customers, helping with medication recommendations, processing prescriptions and insurance, dispensing medications, maintaining inventory, and providing immunizations under pharmacist supervision. The position also requires safe, cooperative, and honest conduct, including reporting incidents and safety concerns.

Requirements

  • Be actively enrolled in a U.S. school of pharmacy.
  • Hold a current state-issued Pharmacy Intern license.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
  • Act with honesty and integrity regarding customer and business information.
  • Follow directions and seek assistance when necessary to resolve customer and business issues.
  • Perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

  • Promote trust and respect among associates.
  • Create a welcoming environment by answering customers’ questions about products sold in the department and throughout the store.
  • Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
  • Provide drug counseling to customers.
  • Assist with recommendations for over-the-counter medications.
  • Accurately enter patient and prescription information into the pharmacy computer system.
  • Dispense the correct medication.
  • Contact prescribers’ offices for authorization.
  • Bag filled prescriptions and deliver them accurately to customers.
  • Process third-party insurance information for customers and contact insurance companies on their behalf when necessary.
  • Facilitate charge purchases for customers.
  • Accept and accurately interpret oral and written prescriptions for fills and refills.
  • Clean the department.
  • Provide immunizations under the supervision of a pharmacist.
  • Compare and check incoming orders.
  • Stock incoming orders properly.
  • Return unused medication stock bottles to stock.
  • Notify management of customer or employee accidents.
  • Notify the pharmacist on duty about any prescription incident they become aware of.
  • Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards.
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