Pharmacist in Charge (PIC)

STGiCharlotte, NC

About The Position

STGi is seeking qualified candidates for this position in connection with an active Request for Proposals (RFP). Hiring for this role is contingent upon STGi’s selection as the successful awardee. The Pharmacist in Charge (PIC) is responsible for the overall clinical, operational, regulatory, and financial performance of the Pharmacy. This leader ensures the safe and effective dispensing of medications, maintains full compliance with state and federal pharmacy laws, drives business growth, and fosters a resident centered culture focused on exceptional care and community engagement. The PIC serves as the primary license holder of record and assumes accountability for all pharmacy operations, staff performances, and regulatory standards. The Pharmacist in Charge is the single point of accountability for pharmacy performances. This role directly influences resident safety, regulatory compliance, operational efficiency, financial sustainability and community reputation.

Requirements

  • Designated Pharmacist in Charge with the State Board of Pharmacy.
  • Full compliance with all state and federal pharmacy laws (DEA, HIPAA, CMS, Board of Pharmacy regulations).
  • Maintenance of required licenses, permits, and inspection readiness.
  • Oversight of controlled substance inventory management, documentation, and audit controls.
  • Implementation and monitoring of policies and procedures to ensure legal and ethical operations.
  • Accurate dispensing and verification of prescriptions.
  • Patient counseling on medication usage, side effects, interactions, and adherence.
  • Leadership of immunization programs and clinical service initiatives.
  • Monitoring of medication therapy outcomes and promotion of safe medication practices.
  • Serving as a clinical resource for staff and healthcare partners.
  • Directing daily pharmacy workflow, staffing, and scheduling.
  • Optimization of operational efficiency and productivity.
  • Management of inventory control, purchasing, and shrink prevention.
  • Oversight of third party billing compliance and reimbursement process.
  • Implementation of process improvements and performance metrics.
  • Driving pharmacy profitability through revenue growth and expense management.
  • Monitoring key performance indicators (KPIs) including script volume, margin, adherence rates, and clinical service utilization.
  • Identification of new service lines and community outreach opportunities.
  • Development of strategies to improve patient retention and customer satisfaction.
  • Ensuring financial accountability including payroll management and cost controls.
  • Building strong relationships with residents, physicians, clinics, and community partners.
  • Addressing patient concerns and service recovery issues promptly.
  • Representing the pharmacy in community health events and outreach initiatives.
  • Promoting pharmacy services including immunizations and preventative health programs.

Responsibilities

  • Serve as the designated Pharmacist in Charge with the State Board of Pharmacy.
  • Ensure full compliance with all state and federal pharmacy laws (DEA, HIPAA, CMS, Board of Pharmacy regulations).
  • Maintain required licenses, permits, and inspection readiness at all times.
  • Oversee controlled substance inventory management, documentation, and audit controls.
  • Implement and monitor policies and procedures to ensure legal and ethical operations.
  • Ensure accurate dispensing and verification of prescriptions.
  • Provide patient counseling on medication usage, side effects, interactions, and adherence.
  • Lead immunization programs and clinical service initiatives.
  • Monitor medication therapy outcomes and promote safe medication practices.
  • Serve as a clinical resource for staff and healthcare partners.
  • Direct daily pharmacy workflow, staffing, and scheduling.
  • Optimize operational efficiency and productivity.
  • Manage inventory control, purchasing, and shrink prevention.
  • Oversee third party billing compliance and reimbursement process.
  • Implement process improvements and performance metrics.
  • Drive pharmacy profitability through revenue growth and expense management.
  • Monitor key performance indicators (KPIs) including script volume, margin, adherence rates, and clinical service utilization.
  • Identify new service lines and community outreach opportunities.
  • Develop strategies to improve patient retention and customer satisfaction.
  • Ensure financial accountability including payroll management and cost controls.
  • Build strong relationships with residents, physicians, clinics, and community partners.
  • Address patient concerns and service recovery issues promptly.
  • Represent the pharmacy in community health events and outreach initiatives.
  • Promote pharmacy services including immunizations and preventative health programs.
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