Pharmacist, Clinical Operations (Madison, WI)

Navitus Health Solutions•Madison, WI

1d•$101,335 - $126,669•Onsite

About The Position

Lumicera Health Services is seeking a Pharmacist, Clinical Operations to join their team in Madison, WI. This role involves performing telephonic consultations with patients regarding their specialty medication and disease management. Key responsibilities include medication reconciliation, screening for drug interactions, providing side effect management recommendations, and a high volume of product verification to ensure order accuracy before shipment. The Pharmacist, Clinical Operations will interpret prescriptions, contact prescribers and patients for verification, and expedite order processing. They will be expected to meet department production metrics and service levels, support quality standards, resolve patient issues, and adapt work priorities to business needs. This position requires independent work with minimal guidance and a patient-centered approach to enhance the patient experience.

Requirements

Graduate of ACPE Accreditation School of Pharmacy with a B.S. Pharmacy or PharmD degree
Current, unrestricted Pharmacist license in state where any on-site pharmacy work will be conducted; must continually maintain education credits to maintain active licensure
At least 2 years of experience as a practicing licensed Pharmacist preferred
Specialty pharmacy experience or solid understanding of specialty pharmacy drugs including REMS and Limited Distribution Products best practices preferred
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees

Responsibilities

Verify prescriptions for pharmaceutical preparations and devices for patients at company facilities; maintain accurate and detailed records of all prescription transactions, and submit appropriate claims for third-party reimbursement; consult with physicians and nurses regarding pharmaceutical questions; advise physicians on formulary medications and cost-effective and innovative therapies; answer pharmaceutical questions from patients and staff; monitor storage, distribution, and use of pharmaceuticals.
Provide clear, detailed clinical documentation of patient consultations and interventions in pharmacy software in compliance with internal policies and procedures and external regulatory bodies (such as URAC) and/or EMR systems efficiently.
Provide oversight and quality assurance to pharmacy technicians.
Interpret and clinically evaluate prescriptions for specialty medications based on available information and resources.
Contact providers and/or patients to verify information related to prescriptions such as drug strength, intended directions, and diagnosis to expedite processing of orders.
Verify and confirm validity of controlled substances.
Contact providers for new prescriptions, consult with prescribers and nurses regarding clinical questions, and contact pharmacies for prescription transfers.
Work with providers to convert prescriptions to generic, biosimilar, or preferred drugs whenever possible.
Verify prescription information entered in the system by data entry or order entry.
Answer clinical questions from the pharmacy team.
Adapt to new workflows and processes.
Solve unique pharmaceutical problems.
Stay current with advancements in specialty pharmacy therapies, including new drug approvals and specialty disease state treatment guidelines.
Provide patient education through telephonic consultations for patients of the specialty pharmacy in accordance with Lumicera’s Patient Management Program. The consultations will focus on effective assessment and communication of disease state management, side effect mitigation strategies, administration of medication, appropriate storage, and therapeutic appropriateness, while following a patient-centered care model.
Answer clinical questions from patients and caregivers.
Document and report medication errors in accordance with company policies and manufacturer contracts.
Facilitate error reduction and prevention methods based off errors and ISMP standards.
Adhere to all Lumicera pharmacovigilance standards.
Contribute to the quality management program through daily operations and efforts toward sustaining key pharmacy performance metrics.
Participation in quality improvement activities through routinely sharing ideas for improvements or implementing improvement opportunities with supervisors or quality team members
Other duties as assigned