About The Position

Responsible for implementing healthcare strategies and driving patient health outcomes. Executes patient intervention pharmacy programs, ensures compliance of clinical pharmacy services, and carries out partner-established pharmacy programs. Supports pharmacy financial performance by maximizing reimbursements while improving patient health outcomes. Processes prescriptions remotely and builds relationships with medical communities in the assigned area, serving as a company representative and liaison. Acts as a subject matter expert and resource for pharmacists and field leaders. Maintains current pharmacy knowledge and required licensure. The position delivers direct patient care and clinical pharmacy services, supports pharmacy business and financial goals, and promotes accurate, safe medication therapy. It includes remote prescription processing, patient and provider consultation, staff education and support, and compliance with company policies and applicable pharmacy laws. The role is work from home and applicants must reside in New Jersey; travel of up to 10% may be required.

Requirements

  • Bachelor of Science in Pharmacy or PharmD.
  • At least one year of experience in a retail pharmacy environment.
  • Current pharmacist license granted by the appropriate state licensing authority.
  • Experience motivating team members to research and resolve issues.
  • Experience handling confidential information.
  • Willingness to work non-standard hours, which may include evenings, holidays, and weekends.
  • Experience prioritizing, organizing, tracking details, and meeting deadlines across multiple projects.
  • Experience accomplishing goals with little or no supervision and determining when issues should be escalated.
  • Experience providing customer service to internal and external customers and meeting service quality standards.
  • Willingness to travel up to 10% for business purposes, within and outside the state.
  • Willingness to obtain additional state pharmacy licenses if needed.
  • Knowledge of insurance plans.
  • Knowledge of computer operating systems including Intercom, Promise, and Plus.
  • Basic Microsoft Excel skills.
  • Basic Microsoft PowerPoint skills.
  • Basic Microsoft Word skills.
  • Must reside in New Jersey.

Responsibilities

  • Implement direct patient care programs, including Medication Therapy Management, immunization services, and payer and pharmaceutical adherence and clinical programs.
  • Execute business plans and projects to meet business needs.
  • Drive compliance and continuous quality improvement in clinical pharmacy services by evaluating processes, monitoring results, and implementing changes.
  • Help ensure area pharmacies adhere to regulatory requirements, standard operating procedures, and FDA regulations.
  • Support regional pharmacy financial performance by aligning business strategies with company financial goals and executing patient intervention programs.
  • Enhance the patient experience through consultation, medication management, drug therapy reviews, immunizations, disease-state management, and specialty programs.
  • Provide expertise, resources, education, and support to pharmacists and field leadership; support staff training and development.
  • Promote teamwork and motivate pharmacy staff in accordance with company policies, procedures, mission, values, and ethical standards.
  • Conduct data and clinical reviews to ensure medication accuracy and appropriateness; review drug histories and patient profiles for safe drug therapy.
  • Provide individualized patient and provider consultation and address questions and issues relating to patient therapy.
  • Provide clinical consultation and knowledge to patients, doctors, and insurance plans as needed.
  • Provide feedback on the effectiveness of the Customer Retention Program, including patient comments about consultations.
  • Follow job procedures and guidelines, meet goals, comply with HIPAA requirements, and adhere to federal, state, and local pharmacy laws.
  • Perform other work consistent with the job responsibilities as assigned by management.
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