Pharmacist Centralized Services Work From Home (Must Reside in NJ)
About The Position
Responsible for implementing healthcare strategies and driving patient health outcomes through patient intervention pharmacy programs and compliant clinical pharmacy services. Executes partner-established pharmacy programs and supports pharmacy financial performance by maximizing reimbursements while improving patient outcomes. Processes prescriptions remotely, builds relationships with medical communities, and serves as a company representative and liaison. Acts as a subject matter expert and resource for pharmacists and field leaders, maintains current pharmacy industry knowledge, and keeps required licensure current. The pharmacist implements direct patient care programs, including Medication Therapy Management, immunization services, and payer and pharmaceutical adherence and clinical programs. The role includes clinical and data reviews, prescription and medication-profile review, patient and provider consultation, and responding to issues related to patient therapy. It also supports quality improvement, regulatory compliance, pharmacy financial goals, patient experience, staff education, and teamwork. The position is work from home and applicants must reside in New Jersey.
Requirements
- BS in Pharmacy or PharmD.
- At least one year of experience in a retail pharmacy environment.
- Current pharmacist license granted by the appropriate state licensing authority.
- Experience motivating team members to research and resolve issues.
- Experience working with confidential information.
- Willingness to work non-standard hours, which may include evenings, holidays, and/or weekends.
- Experience with time management, prioritization, organization, tracking details, and meeting deadlines across multiple projects.
- Experience developing ways to accomplish goals with little or no supervision, completing objectives independently, and determining when to escalate issues.
- Experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction.
- Willingness to travel up to 10% for business purposes, within and outside the state.
- Must reside in New Jersey.
Nice To Haves
- Willingness to obtain additional state pharmacy licenses if needed.
- Knowledge of insurance plans.
- Knowledge of computer operating systems including Intercom, Promise, and Plus.
- Basic Microsoft Excel skills.
- Basic Microsoft PowerPoint skills.
- Basic Microsoft Word skills.
Responsibilities
- Implement direct patient care programs, including Medication Therapy Management, immunization services, and payer and pharmaceutical adherence and clinical programs.
- Drive execution of business plans and projects to meet business needs.
- Promote compliance and continuous quality improvement in clinical pharmacy care by evaluating and redesigning processes, monitoring results, and implementing changes.
- Help ensure area pharmacies comply with regulatory requirements, standard operating procedures, and FDA regulations.
- Support regional pharmacy financial performance by aligning business strategies with company financial goals and executing patient intervention programs.
- Enhance patient experience through healthcare services such as consultation, medication management, drug therapy reviews, immunizations, disease-state management, and specialty programs.
- Provide expertise, resources, education, and support to pharmacists and field leadership; support staff training and development.
- Promote teamwork and motivate pharmacy staff while supporting company policies, procedures, mission, values, and ethics standards.
- Conduct data and clinical reviews and take necessary actions to ensure medication accuracy and appropriateness.
- Review drug histories and patient profiles to ensure safe and appropriate drug therapy.
- Provide individualized patient and provider consultation and clinical guidance to patients, doctors, and insurance plans.
- Listen to patients, address their concerns, and build trust through effective communication.
- Provide feedback about the effectiveness of the Customer Retention Program, including patient comments on the value of consultations.
- Address questions, dialogues, and issues directly related to patient therapy.
- Follow job guidelines and procedures, meet goals, comply with company policies and HIPAA requirements, and follow federal, state, and local pharmacy laws.
- Perform other work consistent with the job responsibilities as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
