Pharmacist Centralized Services Work From Home (Must Reside in IL)
About The Position
Responsible for implementing healthcare strategies and driving patient health outcomes. Executes patient-intervention pharmacy programs and ensures compliance of clinical pharmacy services and partner-established pharmacy programs. Supports pharmacy financial performance by maximizing reimbursements while improving patient outcomes. Processes prescriptions remotely, builds relationships with medical communities, and represents the company. Serves as a subject matter expert and resource to pharmacists and field leaders, maintains current pharmacy industry knowledge, and maintains required licensure. The role implements direct patient-care programs such as Medication Therapy Management, immunization services, and payer and pharmaceutical adherence and clinical programs. It supports quality improvement, regulatory compliance, patient experience, pharmacy financial performance, staff training, and development. The pharmacist reviews medication histories and patient profiles, conducts clinical and data reviews, consults with patients and providers, and addresses issues related to patient therapy. The role follows company policies, HIPAA requirements, and applicable federal, state, and local pharmacy laws.
Requirements
- BS in Pharmacy or PharmD.
- At least one year of experience in a retail pharmacy environment.
- Current pharmacist license granted by the appropriate state licensing authority.
- Experience motivating team members to research and resolve issues.
- Experience working with confidential information.
- Willingness to work non-standard hours, which may include evenings, holidays, and/or weekends.
- Experience with time management, including prioritizing and organizing work, tracking details, and meeting deadlines across multiple projects.
- Experience developing ways to accomplish goals with little or no supervision, completing objectives independently, and determining when issues should be escalated.
- Experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction.
- Willingness to travel up to 10% for business purposes, within and outside the state.
Nice To Haves
- Willingness to obtain additional state pharmacy licenses if needed.
- Knowledge of insurance plans.
- Knowledge of computer operating systems including Intercom, Promise, and Plus.
- Basic Microsoft Excel skills.
- Basic Microsoft PowerPoint skills.
- Basic Microsoft Word skills.
Responsibilities
- Implement direct patient-care programs, including Medication Therapy Management, immunization services, and payer and pharmaceutical adherence and clinical programs.
- Execute business plans and projects to meet business needs.
- Drive compliance and continuous quality improvement in clinical pharmacy care by evaluating processes, monitoring results, and implementing changes.
- Help ensure area pharmacies comply with regulatory requirements, standard operating procedures, and FDA regulations.
- Support regional pharmacy financial performance by aligning business strategies with company financial goals and executing patient-intervention programs.
- Enhance patient experience through healthcare services such as consultation, medication management, drug therapy reviews, immunizations, disease-state management, and specialty programs.
- Provide expertise, resources, education, and support to pharmacists and field leadership; support staff training and development.
- Promote teamwork and motivate pharmacy staff while supporting company policies, procedures, mission, values, and ethical standards.
- Conduct data and clinical reviews and take action to ensure medication accuracy and appropriateness.
- Review drug histories and patient profiles to ensure safe and appropriate drug therapy.
- Provide individualized patient and provider consultation and clinical guidance to patients, doctors, and insurance plans.
- Build patient trust through effective communication, listening, and responding to pharmacy concerns.
- Provide feedback on the effectiveness of the Customer Retention Program, including patient comments on consultations.
- Address questions, dialogues, and issues relating directly to patient therapy.
- Follow job guidelines and procedures, company policies, and HIPAA requirements.
- Ensure compliance with federal, state, and local pharmacy laws.
- Perform other work consistent with the job responsibilities as assigned by management.
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What This Job Offers
Job Type
Full-time
