About The Position

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Specialist to engage healthcare providers (HCPs) using in-person, virtual, and digital tools, providing expertise on products and their approved conditions. The role focuses on local care delivery and aims to improve patient care and the experience of patients, caregivers, and HCPs. The specialist is the primary point of contact for HCP customers and provides complex on-label information based on approved content, while supporting customer engagement, thought leadership, and business planning. The specialist reports directly to the Area Business Lead and coordinates with cross-functional Medical, Market Access, and Patient Support colleagues under applicable guidelines. The position involves proactive outreach, facilitating discussions, and elevating customer and market insights to inform local strategy and business decisions. The territory is San Diego, California; the specialist must live within a commutable distance of 50 miles from the territory’s primary city. Daily field travel by car is required. The role requires a bachelor's degree and at least one qualifying background: pharmaceutical or medical device sales, B2B or equivalent outside sales in a regulated, clinical, or customer-engagement context, or clinical healthcare experience with patient-facing, medical education, or therapy-focused responsibilities. Less than two years of pharmaceutical or medical device sales experience may be considered for employees who successfully complete the Otsuka ReadyNow program. CNS knowledge is preferred. The stated pay range is $107,362 to $166,750, plus incentive opportunity. The role includes company benefits and is described as an equal opportunity position.

Requirements

  • Bachelor's degree.
  • At least one of the following experience qualifications: 2 or more years of pharmaceutical or medical device sales experience; 3 or more years of B2B or equivalent outside sales experience in regulated, clinical, or customer-engagement work; or 2 or more years of clinical healthcare experience, such as Nurse Practitioner, Physician Assistant, RN, or similar, with patient-facing, medical education, or therapy-focused responsibilities.
  • For pharmaceutical or medical device sales candidates with less experience, successful completion of the Otsuka ReadyNow program may be considered.
  • Ability to reside within a commutable distance of 50 miles from the primary city in the sales territory.
  • Ability to travel; daily field travel by car is required.
  • Ability to assimilate and communicate complex clinical and product information.
  • Ability to communicate with logic, clarity, and respect and influence stakeholders at all levels.
  • Commitment to ethical business practices and understanding of regulatory standards and company policies and guidance.
  • Accountability for results and the ability to focus on strategic objectives and high performance.
  • Strategic thinking and problem-solving, considering long-term effects on customers, patients, employees, and the business.
  • Customer- and patient-centered approach.
  • Respectful collaboration and ability to value others’ perspectives and work toward shared goals.
  • Active participation in professional development.

Nice To Haves

  • CNS knowledge is highly valued.
  • Demonstrated ability to translate scientific data and complex clinical information into clear, practical value propositions.

Responsibilities

  • Conduct proactive outreach to HCPs about product access, on-label information, and established patient-care guidance.
  • Engage customers through virtual and digital tools and refer them to other colleagues, such as CSS, when appropriate.
  • Facilitate speaker programs and organize local provider groups for discussions about experiences and outcomes with local and regional leaders.
  • Ensure customer requests are met and solicit feedback about the quality of engagement.
  • Collaborate compliantly with the ecosystem team to adjust targeting and call-point plans.
  • Act on insights collected from customer-facing roles to inform local strategy and business goals.
  • Elevate opportunities, feedback, and local market insights to the Area Business Lead.
  • Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
  • Assess territory knowledge and business conditions to set near-term priorities in the territory business plan.
  • Respond compliantly to competitive threats and opportunities.
  • Educate office staff on payer guidelines and reimbursement procedures to support pull-through.
  • Use promotional materials effectively and maintain awareness of internal ecosystem support resources.
  • Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
  • Identify professional groups for networking and access to potential key opinion leaders.
  • Build relationships with office and practice personnel, keeping patient health central to discussions.
  • Follow through with accounts and provide accurate, valuable information in response to their needs.
  • Deliver effective, balanced office calls and sales presentations using approved marketing materials and technical references, such as studies and package inserts.
  • Demonstrate product knowledge of the company’s products and competition.
  • Travel daily by car for field work.

Benefits

  • Comprehensive medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Prescription drug coverage.
  • Company-provided basic life insurance.
  • Accidental death and dismemberment insurance.
  • Short-term and long-term disability insurance.
  • Tuition reimbursement.
  • Student loan assistance.
  • Generous 401(k) match.
  • Flexible time off.
  • Paid holidays.
  • Paid leave programs.
  • Other company-provided benefits.
  • Incentive opportunity in addition to the stated pay range.
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