Pharmaceutical Congress Meeting Planner

American Express Global Business Travel

1d•$55,300 - $102,700•Onsite

About The Position

Amex GBT is seeking a Pharmaceutical Congress Meeting Planner to serve as the primary client liaison and lead for assigned pharmaceutical congresses for a global client. The ideal candidate will collaborate closely with the client to understand and achieve program objectives and outcomes. This role requires the ability to travel up to 40%.

Requirements

3-5 years of pharma congress planning experience.
Ability to communicate effectively and professionally with all levels of management and clients.
Ability to work accurately and timely to meet deadlines.
Ability to be flexible and handle change well.
Demonstrated skills in technology and/or software solutions.
Analytical skills required.
Advanced Microsoft Word and Excel experience.
Advanced oral and written presentation skills required.
Ability to travel by airplane, boat, rail and/or car with travel up to 40%.

Nice To Haves

4-year degree
CMP designation preferred
Experience with meeting industry technology (CVENT) preferred

Responsibilities

Complete project timelines, establishing workflow schedules with clients and suppliers for timely and accurate handling of all program details.
Utilize the business program management system to manage programs from contract turnover to final bill completion.
Handle and negotiate contracts for additional hotel needs, Congress needs, Destination Management Companies (DMCs), air travel, and all third-party services.
Monitor attrition dates and cancellation policies to ensure contracted services are performed.
Communicate between Information Technology support and clients regarding web requirements for assigned programs.
Work with the creative team to produce program materials.
Coordinate and potentially attend site inspections as needed.
Coordinate all program details and produce a program itinerary/working agenda outlining specifics and requirements.
Conduct program debriefs with the client.
Work with accounting to complete the final bill, reviewing it before final invoicing to the client.
Maintain accurate records, system input, and complete file management according to Amex GBT M&E and client policies and procedures for ToV reporting.
Evaluate program impact, reassess objectives and outcomes, and plan for continuous improvement.
Partner with the designated team to communicate registration, air needs, status meetings, and maintain continuous communication throughout the program.
Assist with any level of Congress meeting or event, including those that are sophisticated, high-volume, highly confidential, international in scope, or attended by HCPs.
Act as a lead, communicating program requirements to the team and working closely with support departments to exceed client requirements and objectives.
Partner with third-party suppliers to arrange their services.
Conduct regularly scheduled status meetings with the client and stakeholders from pre-launch through program operation, ensuring program objectives are met.
May be requested to lead VIP special projects and oversee VIP logistics.
Develop strong relationships with multiple contacts within client and supplier organizations.
May participate in client presentations as requested.
Review processes and offer solutions/additions as needed.