PFS Support 1 - Credit Balance Clerk

Iberia Medical Center•New Iberia, LA

8d•Onsite

About The Position

Iberia Medical Center (IMC) in New Iberia, LA is looking for team members who will help advance our vision to be the premier hospital of choice for patients, physicians and employees. We've been caring for our community for over 60 years and offer many diverse career paths. Our new employees experience opportunities to learn and grow while caring for their families, friends and neighbors. IMC is currently hiring a Patient Financial Services (PFS) Support 1 - Credit Balance Clerk position. In this role the candidate is responsible for checking the Daily Credit Balance Report and taking the appropriate action to rectify the account credit balances. The PFS Support 1 position performs such actions as researching and preparing refund sheets for the correct payer, moving patient overpayments to other owing balances and correction of contractual adjustments on accounts. Provides back up coverage to the Reimbursement Specialist and Cashier as needed.

Requirements

High School Graduate or equivalent
2-3 years previous hospital Business Office experience preferred
Previous Mail Clerk experience also acceptable

Responsibilities

Researches each account on the Daily Credit Balance Report.
Prepares refund worksheet and appropriate documentation for all refunds and submits to the PFS Assistant Manager for approval.
Provides copies of EOBs, patient checks and other supporting data to justify refunds.
Transfers patient credits to any owing accounts due from that patient or guarantor.
Fills out appropriate adjustment sheet to reverse and duplicate or incorrect contractual adjustments.
Transfers Clinic account credit balances to owing hospital accounts for the same patient or guarantor.
Researches and prepares all refund requests from insurance companies.