PFS Cash Poster 1

Mercyhealth Wisconsin and Illinois

2d • Onsite

About The Position

The PFS Cash Poster is responsible for verifying calculations and ensuring that allowed charges, reimbursement amounts, and contractual disallowances are posted correctly based on the remittance advice. This role ensures the correct adjustment codes are used as defined in policy and brings any incorrect codes to the attention of a supervisor or lead. The Cash Poster is responsible for allocating and posting appropriate amounts to individual patient accounts and maintaining balancing procedures for payment and adjustment batches. This position involves working assigned work queues, reports, and spreadsheets to resolve errors or exceptions, and may require downloading reports or files from secured websites. The role also investigates recoupments, interest payments, and miscellaneous payments directed to specific clearing accounts, and reports overpayments or refunds when identified. The Cash Poster ensures daily deposits are posted and balanced according to documented procedures, and that electronically posted payments and adjustments are completed and balanced. Collaboration with Finance is required to investigate and resolve any out-of-balance conditions. The position also involves distributing remittance advices/explanation of benefits, ensuring correct ANSI or comment codes are used for denials or partial payments, prioritizing work to prevent backlogs, and communicating workload issues to a supervisor or lead. Maintaining productivity standards, participating in department meetings and training sessions, and adapting positively to change are also key aspects of this role. The Cash Poster may provide limited training to partners and assist with special projects as assigned.

Requirements

• High School diploma or equivalent.
• One (1) year general or medical office experience required.
• Proven ability to work effectively in a team environment.
• Strong typing/data entry experience.
• Strong organizational skills and attention to detail, accuracy and follow-through.

Nice To Haves

• Knowledge of Insurance and/or Managed Care preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Verifies calculations and ensures allowed charges, reimbursement amount and contractual disallowance are posted correctly based on the remittance advice.
• Ensures requesting/utilizing the correct adjustment codes as defined in policy at the time of posting and brings incorrect codes to the attention of a supervisor or lead.
• Ensures appropriate amounts are allocated and posted to individual patient accounts and that balancing procedures are maintained for the posting of payment and adjustment batches.
• Responsible to work assigned work queues, reports and spreadsheets to resolve errors or exceptions.
• May be responsible to download reports or files from secured websites for processing.
• Investigates recoupments, interest payments and miscellaneous payments directed to specific clearing accounts requiring research.
• Reports overpayments or refunds as necessary when identified during the payment posting process.
• Brings payment discrepancies to the attention of their supervisor or lead.
• Ensures the daily deposits are posted and balanced per documented procedures.
• Ensures payments and adjustments posted electronically are completed and balanced.
• Works closely with Finance to investigate and resolve any out-of-balance conditions between the deposit and postings.
• Distributes copies of remittance advices/explanation of benefits to staff as needed.
• Ensures the correct ANSI code or comment code is used when posting denials or partial payments.
• Prioritizes work effectively in order to prevent backlogs.
• Communicates workload issues to supervisor or lead.
• Maintains productivity standards as outlined in the Revenue Cycle department.
• Participate in department meetings, workgroup meetings, and training sessions.
• Ability to adapt to change in a positive, sensitive and forward-thinking manner in demanding situations.
• Provides limited training to partners after becoming efficient, as well as on an as-needed basis for back-up situations.
• Special projects as assigned.

Benefits

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED