Pet Store and kennel manager

AmeriVet•San Diego, CA

20h•Onsite

About The Position

A Pet Store / Kennel Manager oversees daily retail and boarding operations, ensuring high standards of customer service, profitability and staff, animal welfare. Key duties include hiring and training staff, managing inventory, sales, kennel staff schedules, ensuring high sanitation standards, monitoring pet health, administering medication, handling customer service for drop-offs/pick-ups, and ensuring compliance with animal welfare regulations and safety protocols.

Requirements

1-2 years of retail leadership experience.
Previous experience in a kennel, animal shelter, or veterinary setting.
Supervisory experience.
Strong understanding of pet care, animal welfare regulations, and retail operations.
Understanding of animal behavior, diseases, and proper husbandry practices.
Leadership skills.
Communication skills.
Inventory management software.
POS systems.
High school diploma or GED.
Reliability, patience, and compassion for animals.

Nice To Haves

Degree in animal science or related field is often preferred.

Responsibilities

Ensure proper feeding, watering, exercise, and care for animals, including identifying medical or behavioral issues.
Maintain strict cleaning and disinfection protocols for kennels, cages, and play areas to maintain a sanitary environment.
Hire, train, supervise, and schedule kennel staff, ensuring they adhere to safety policies and high-quality care standards.
Address client inquiries, manage reservations, and resolve complaints regarding pet care.
Manage inventory of cleaning supplies and food, maintain equipment, and ensure adherence to health and safety regulations.
Excellent interpersonal skills to work with customers and lead a team.