Pet Insurance Sales Associate - Los Angeles, CA

FetchLos Angeles, CA
Onsite

About The Position

Fetch is seeking a goal-oriented Pet Insurance Sales Associate to join their team at LA County Animal Care & Control in Los Angeles, CA. The role involves converting opportunities into sales while delighting customers, with a focus on pet parents and understanding their needs to protect their pets with comprehensive insurance. The associate will act as a trusted advisor, representing Fetch and communicating its competitive advantages. This is a customer-first role requiring a passion for animals and a consultative, solution-focused approach.

Requirements

  • Ability to structure your work week during peak hours a must (Friday-Sunday) when it is most lucrative for the agent
  • Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements)
  • Proven self-starter with 3-5 years of in an animal care role
  • Energized by being an industry pioneer
  • Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face)
  • Ability to think and act independently within a fast-paced sales cycle
  • Proven success in building relationships using a consultative, solution-focused approach
  • Demonstrated customer service skills and the ability to understand Fetch's customers’ needs
  • Must be willing to travel to various industry events as required
  • Excellent verbal, interpersonal and written communication skills
  • Excellent team player; proven ability to apply innovative ideas and critical thinking

Nice To Haves

  • Familiar with animal health or animal welfare a plus, but not required

Responsibilities

  • Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Los Angeles, CA area
  • Communicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance products
  • Turning prospects into loyal clients, raving fans, and repeat customers
  • Accurately recording prospect and customer information in Fetch CRM
  • Establishing productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly
  • Proactively assessing partner needs on an ongoing basis through onsite focus and follow-up meetings
  • Collaborating with leadership to identify opportunities for new business
  • Communicating with your peers via chat to identify challenges and successes
  • Virtually attending monthly company meetings or check-ins as required
  • Managing expense budget and submitting completed reports monthly
  • Managing all administrative tasks and responsibilities relative to the partnership
  • Living up to Fetch’s commitment to continuously exceed customer expectations

Benefits

  • Comprehensive Medical, dental, and vision plan for you and your family
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available
  • Highly competitive 401(k) matching
  • Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days
  • Paid company (9) holidays, including (1) floating holiday
  • Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year
  • Educational Assistance Program
  • Fetch Discount Perks Program
  • Volunteering - earn up to 8 hours per calendar year at nonprofit organizations
  • NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible
  • Employee Referral Incentive
  • Tuition Assistance
  • Commuter Benefits
  • Employee Assistance Program (EAP)
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