Pet Crematory Operator/Dispatcher
About The Position
Faithful Companion Pet Cremation Services is seeking a Dispatcher to oversee the daily operations at their cremation facility location. The company is dedicated to providing dignified cremation services for beloved pets, treating them with the utmost care and respect. They are an LGBTQ+ friendly employer looking for a motivated and compassionate individual to join their team. This is a full-time position, consisting of four 10-hour shifts per week, including one weekend shift. The successful candidate will work with a professional staff to ensure services exceed the expectations of veterinary clinics and families, upholding standards of compassion, quality, honesty, integrity, and dignity.
Requirements
- Demonstrated leadership skills with the ability to motivate and inspire a team.
- Strong communication and organizational skills to effectively manage driver routes and customer interactions.
- Detail-oriented mindset with a commitment to delivering error-free services.
- Ability to handle multiple tasks simultaneously while maintaining efficiency.
- Physical capability to lift and move heavy objects with assistance.
- Flexibility to work a schedule that includes four 10-hour shifts, including a weekend shift.
Responsibilities
- Perform opening or closing duties to ensure the safety of staff, equipment, and facilities.
- Lead and inspire a team of Care Providers/Drivers to deliver exceptional service on a daily basis.
- Conduct high-quality, private cremation services (training provided).
- Plan and schedule driver routes for pick-ups and returns to home and veterinary clinics.
- Serve as the main point of contact for all driver-facing communication via phone, proprietary software, text, and email.
- Maintain attention to detail while serving multiple families, ensuring an error-free standard.
- Monitor the movement of drivers to meet scheduled pick-ups and returns efficiently.
- Respond to customers and veterinary staff promptly and professionally, providing thorough support.
- Assist in maintaining a clean and presentable state of the crematory facility and company vehicles.
- Occasionally lift, push, and pull objects up to 150 pounds with assistance.
- Occasionally stoop, bend, push, pull, and carry objects weighing up to 75 pounds for short distances.
- Perform other assigned duties as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
