Pet Adoption Enrichment & Transport Coordinator - Animal Shelter

NOCO HUMANE•Greeley, CO

1d•Hybrid

About The Position

This is a full-time, hourly position responsible for coordinating and performing animal transports, recruiting and training transport/enrichment volunteers, and ensuring animal welfare through enrichment and basic re-evaluations. The role involves following PACFA regulations, creating training materials, selecting animals for co-housing, monitoring animal health and behavior, and driving on behalf of the organization. The position also requires cross-training in other shelter departments and assisting as needed.

Requirements

Associate degree in biology, animal behavior, animal husbandry, a related field or equivalent work experience required.
A minimum of one year work experience in the animal welfare industry OR 6 months of current work experience with the Organization in an animal-handling position is required including experience working in a hands-on capacity with animals.
Customer service experience is required.
Knowledge of basic companion animal enrichment, handling, behavior and health care; knowledge of basic companion animal training (especially positive reinforcement training methods); knowledge of companion animal breeds and colors.
Solid computer skills required.
Strong verbal and written communication skills and emotional intelligence.
Detail-oriented and able to exercise good judgment when dealing with animal-related concerns.
Able to work both independently and in a team setting.
Able to remain calm and level-headed when in a stressful and emotional work environment.
Able to use sound judgment when dealing with confidential information.
Able to multi-task and prioritize job duties in a busy and constantly changing work environment.
Able to work with the animals within the Shelter’s care. This includes the ability to work visually and audibly, with animals both alive and deceased, including dogs, cats, small mammals and more.
Able to work with disinfectants and cleaning supplies.
Able to work a flexible schedule including overtime, evenings and weekends as required.
Valid Colorado Driver’s License and insurable driving record; have and maintain personal driving insurance meeting Colorado standards.
Must be at least 21 years of age (required for insurance purposes).

Nice To Haves

Previous companion animal behavior evaluation and/or enrichment experience desirable.
Previous experience with Chameleon software, or other animal shelter software, a plus.
Supervisory experience a plus.
Experience driving a passenger van a plus.
Bilingual English/Spanish reading, writing, understanding and speaking a plus and includes a wage premium.
Chameleon software, or other Shelter software, experience a plus.
Knowledge of Microsoft Office applications (Access and Excel).

Responsibilities

Coordinates and performs animal transports to and from campuses, partners, and facilities—including emergency needs—and ensures adequate volunteer coverage for these duties.
Recruits, trains and supervises transport/enrichment volunteers; maintains appropriate levels of volunteers.
Follows PACFA regulations and guidelines.
Creates presentations and delivers department-specific orientation and training.
Carries out basic re-evaluations of animals to determine their behavioral candidacy for continued stay at the adoption campus.
Creates animal enrichment, basic enrichment plans and behavior help guides for volunteers and clients.
Cleans and sanitizes animal enclosures and public spaces; passes out animal food and enrichment.
Provides monthly reports for areas of responsibility and assists with updating/creating applicable SOPs.
Selects animals for co-housing environments within the Shelter.
Ensures emotional and enrichment needs of Shelter animals are met and tracked and provides socialization opportunities.
Assists with training staff, volunteers and students in the areas of animal handling, basic animal behavior and enrichment and other animal related topics; participates in certification of staff on animal handling as required.
Monitors health and behavior of animals in the Organization’s care; coordinates follow-up as appropriate.
Drives on behalf of the Organization.
Attends meetings and participates on committees including Safety Team, DVS and others as assigned.
Cross trains in and assists other shelter departments as necessary.
Other duties as assigned.