Personnel Technician III- 122530100

Cumberland County•1225 Ramsey Street Fayetteville, NC

13d•Onsite

About The Position

This position is located in the Human Resources Section, Business Operations Division. It serves as the liaison between 4 Personnel Technician II’s and the Human Resources (HR) unit supervisor, Personnel Officer I. This position is assigned as the lead worker in the HR unit and ensures the unit workflow is efficient and timely. It advises and assists in training the agency Personnel Staff in the administration of both State and County directed Personnel requirements and policies, the recruitment and accessing of job applicants who meet minimum State and County job specifications, and the administration of both Federally and State mandated Human Resource policies and laws. This position ensures Standard Operating Procedures (SOP) are updated. It is responsible for gathering and producing information for reports and audits, such as agency and section-specific turnover reports, child welfare surveys, and marginal driving reports. The role maintains Personnel policy and procedure manuals, guides, and reference library for agency management and line staff use. This position should possess or have the ability to acquire comprehensive knowledge of Family Medical Leave (FMLA), Americans with Disability Act (ADA), EEO, Fair Labor Standard Act (FLSA), etc. It is responsible for processing requests for Family and Medical Leave, Leave Without Pay, Shared Leave, Fit for Duty, and ADA. This position may serve as the first point of contact for supervisors and employees for personnel matters and may be involved in special projects as assigned.

Requirements

Graduation from high school and six years of progressively responsible administrative work including at least one year of technician-level experience directly related to the functional area(s) of assignment including the application and interpretation of policies and procedures.
OR Graduation from a four year college or university and two years of technician-level experience directly related to the functional area(s) of assignment including the application and interpretation of policies and procedures.
OR An equivalent combination of training and experience.
Ability to interpret, apply, and communicate a variety of policies, procedures, and regulations.
Ability to exercise sound judgment in gathering and evaluating employee and position information.
Ability to establish and maintain effective working relationships with employees, administrative officials, and the general public.
Ability to express oneself clearly and concisely in oral and written form.
Ability to work independently and to make and defend procedural decisions.
Ability to assign and review the work of other technicians and clerical employees (may be required).
Considerable knowledge of the personnel policies and procedures, preferably of the program area of assignment and of agency or institution programs and organization.
General knowledge of the occupational areas to which assigned and position classification methods and techniques (Position Analysis).
Some knowledge of staff development and training principles and techniques.
Ability to communicate effectively before a group (Staff Development).
Must have or be able to obtain a valid North Carolina Driver's License.

Nice To Haves

Comprehensive knowledge of Family Medical Leave (FMLA), Americans with Disability Act (ADA), EEO, Fair Labor Standard Act (FLSA), etc.

Responsibilities

Serve as the liaison between Personnel Technician II’s and the HR unit supervisor.
Act as the lead worker in the HR unit, ensuring efficient and timely workflow.
Advise and assist in training agency Personnel Staff on personnel requirements, policies, recruitment, and HR laws.
Ensure Standard Operating Procedures (SOP) are updated.
Gather and produce information for reports and audits (e.g., turnover reports, child welfare surveys, marginal driving).
Maintain Personnel policy and procedure manuals, guides, and reference library.
Process requests for Family and Medical Leave, Leave Without Pay, Shared Leave, Fit for Duty, and ADA.
Serve as a first point of contact for supervisors and employees for personnel matters.
Assist in emergency and/or disaster situations.