Personnel Specialist, Bureau of Human Resources and Labor Relations

City of New York • Long Island City, NY

1d

About The Position

The Bureau of Human Resources and Labor Relations is seeking a Principal Administrative Associate II/Personnel Specialist for its People Data Processing Unit. The role processes employee transactions in the New York City Automated Personnel System (NYCAPS), including new hires, title and status changes, separations, leaves, and returns. It also supports personnel records management, reviews differentials, responds to service desk tickets and inquiries, tracks workflow, and coordinates special projects as needed.

The position is open to permanents only. The Department of Health and Mental Hygiene offers City employee benefits, potential eligibility for student loan forgiveness or repayment assistance, and a work-from-home policy that may allow up to two days per week depending on the position.

Requirements

• Open to permanents only.
• Meet one of the stated qualification pathways: a bachelor's degree and two years of progressively responsible clerical/administrative experience; an associate degree or 60 semester credits and three years of such experience; a high school diploma or equivalent and four years of such experience; or equivalent education and/or experience.
• All qualification pathways require one year of administrative experience or supervisory experience overseeing staff performing clerical/administrative work of more than moderate difficulty.
• Education above high school may substitute for general clerical/administrative experience at 30 semester credits for six months of experience, up to three years; it cannot substitute for the required year of administrative or supervisory experience.

Responsibilities

• Process NYCAPS employee transactions for new hires, title and status changes, separations, leaves, and returns.
• Verify dates in Family and Medical Leave Act (FMLA) and Special Leave of Absence Coverage (SLOAC) actions.
• Review, update, and audit electronic and digital files for records management.
• Review differentials relating to education, certification, and assignment, and work with Payroll on service-related differentials.
• Answer ticket requests received through the agency's service desk.
• Track and maintain spreadsheets to support efficient workflow.
• Coordinate and process special projects and initiatives as needed for management.
• Respond to inquiries from HR liaisons, employees, and/or their families.
• Initiate NYCAPS TRAC tickets to correct issues with employee records and transactions.

Benefits

• Potential eligibility for federal or state student loan forgiveness and repayment assistance programs.
• Premium-free health insurance plan, described as saving employees over $10,000 annually based on a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position's associated union or benefit fund.
• Public sector defined benefit pension plan.
• Tax-deferred savings program.
• Worksite Wellness Program.
• Depending on the position, the ability to work from home up to two days during the week.
• Job security compared to private-sector employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level