Personnel Security Specialist II

ISI Enterprises•Reston, VA

10d•$75,000 - $85,000•Hybrid

About The Position

The Personnel Security Specialist II manages complex personnel security actions, incident handling, and client advisory support. The role addresses security inquiries, investigates incidents, coordinates special access, and ensures personnel security compliance across client organizations. The specialist maintains personnel security data and records, processes clearance nominations and access-related documentation, advises clients on security requirements, and supports communications with government entities. The role also handles foreign travel notifications, self-reports, adverse information disclosures, Insider Threat Program reporting, and coordination of personnel security concerns. The position supports compliance and oversight activities, including DD254 reviews, self-inspections, audit-ready records, and training for security staff and client representatives. It provides higher-level support to internal teams and junior staff, serves as an escalation point for complex issues, and backs up PERSEC 1 functions when needed.

Requirements

At least two years of administrative, help desk, customer service, personnel security, industrial security, or related experience.
At least one year of personnel security, industrial security, facility security, or related security experience.
Experience supporting Facility Security Officers (FSOs), Assistant Facility Security Officers (AFSOs), or industrial security programs.
Familiarity with NISS, DISS, NBIS, eApp, and DCSA processes.
High school diploma or GED.
Ability to obtain and maintain a Secret Clearance.
Strong organizational skills and ability to manage multiple tasks, maintain accurate records, and meet deadlines.
Demonstrated experience with a ticketing and service management platform, such as HaloPSA or similar, to manage service requests, document activities, communicate with clients, and ensure timely and accurate resolution.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
Ability to learn and apply government security regulations, policies, and procedures.
Complete required CDSE/STEPP training within designated timeframes, including FSO Program Management for Possessing Facilities curriculum within six months of employment, Establishing an Insider Threat Program training, Insider Threat Awareness training, Personally Identifiable Information (PII) training, Cyber Awareness training, and CUI Training.
U.S. citizenship.

Nice To Haves

Current or previous eligibility for a U.S. Government security clearance.
Bachelor’s degree in business administration, Criminal Justice, Security Management, or a related field.
Background in analytics, business operations, compliance management, records management, or process improvement.
Comfort using AI tools such as ChatGPT or Claude to improve reporting, workflow design, SOP creation, onboarding processes, and operational efficiency.

Responsibilities

Oversee and maintain accurate personnel security data in DISS, ACCS, NBIS, and internal systems.
Process clearance nomination packages, including Public Trust and SCI packages as required.
Serve as a primary contact for client personnel security inquiries and advise on requirements, processes, and compliance expectations.
Support government communications concerning personnel security matters.
Investigate personnel security incidents and violations, conduct administrative inquiries, and prepare required reports.
Track incidents and support their resolution to ensure compliance and mitigate risk.
Receive, review, document, and process foreign travel notifications in accordance with customer and regulatory requirements.
Receive, document, evaluate, and route self-reports and adverse information disclosures according to established procedures.
Support Insider Threat Program reporting and coordinate personnel security concerns with designated internal and external personnel.
Support special access requests, courier authorizations, and related activities.
Coordinate with internal teams and external agencies as required.
Process and coordinate badge requests, access authorizations, CAC-related documentation, and facility access paperwork as required.
Coordinate polygraph scheduling, notifications, documentation, and status tracking with appropriate government agencies.
Assist client personnel with PKI certificate issues, authentication requirements, and access-related security systems as required.
Assist Facilities and PMO/Compliance teams with personnel-related NISP compliance.
Assist with DD254 reviews, updates, tracking, and personnel security requirements associated with classified contracts.
Support self-inspections and identify personnel security vulnerabilities.
Maintain audit-ready documentation and records.
Provide personnel security training, awareness briefings, and procedural guidance to FSOs, ITPSOs, security staff, and client representatives.
Provide higher-level support to Facilities, PMO/Compliance, and junior staff; act as an escalation point for complex personnel security issues.
Back up PERSEC 1 functions by providing guidance, workload support, and direct execution of personnel security actions during increased demand or operational necessity.
Assist other pillar teams as needed.
Escalate actions requiring deeper review or specialist judgment to Facilities or PMO/Compliance coworkers or the PERSEC 2 Lead as required.
Resolve complex and sensitive actions accurately, respond to client inquiries clearly and promptly, investigate incidents thoroughly, and maintain accurate, complete, audit-ready records.