Personnel Recruiter

US • New York, NY

3d • $25 - $30 • Hybrid

About The Position

Provides HR shared services support by managing HR cases and inquiries, maintaining HR documentation and SharePoint content, auditing job postings for compliance, assisting with background verification processes, supporting HRIS operations (preferably Workday), and ensuring efficient HR service delivery during routine operations and peak implementation periods.

Requirements

• 4-6 years in HR higher ed operations, shared services, or higher education administration
• Proficiency with HRIS or enterprise systems; strong Excel/Google Sheets skills.
• Proven accuracy and attention to detail; ability to follow established procedures.
• Customer service orientation; clear written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Workday experience (reports, business processes, training support)

Responsibilities

• Manage shared inboxes and action/ticket queues; triage, route, and resolve standard cases within defined SLAs.
• Provide first-level response to routine HR questions (HEO, ECP, and Classified) from campus HR teams.
• Review active job postings to identify compliance or quality issues; coordinate revisions with campus partners or escalate systemic concerns to leadership.
• Track trends to inform analysis and targeted campus training needs.
• Respond to basic inquiries related to background verification processes, in alignment with established protocols.
• Maintain and update designated SharePoint sites to ensure accuracy, version control, and accessibility of HR operational materials.
• Maintain operational SOPs, templates, and quick reference guides; coordinate updates as processes evolve approaching cutover.
• Provide additional operational coverage during UAT, cutover, while SMEs focus on project tasks.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed