Personnel Operations Manager

KIHOMAC•Byron, GA

10h•$95,000 - $120,000•Onsite

About The Position

Oversee the daily operations of the Human Resources, Talent Acquisition, and Training departments. This role involves supervising the day-to-day activities of the HR department, auditing employee records, and ensuring seamless payroll and benefits administration. The manager will also lead the recruiting team to execute hiring strategies, monitor key recruitment metrics, and oversee the training department to ensure compliance training is completed and professional development programs are tracked. This position provides direct oversight, coaching, mentoring, and performance evaluations for the HR Manager, TA Manager, and Training Coordinator. The Personnel Operations Manager serves as a link between upper management and employees, translating corporate HR policies into daily operational procedures and ensuring consistent application of company guidelines. This role is the primary escalation point for employee grievances, handles mid-level disciplinary actions, and supports the HR Director on complex investigations. The position requires compiling and analyzing metrics for functional areas, creating a positive work environment, and implementing process optimizations. Support is also provided to the HR Director with policy strategy and development. Other duties as assigned.

Requirements

Bachelor’s Degree required
Advanced knowledge of HRIS systems (e.g., Workday, ADP, BambooHR), Applicant Tracking Systems (ATS), and Learning Management Systems (LMS) required
Strong team leadership abilities, excellent organizational skills, sharp conflict-resolution capabilities, and clear verbal and written communication required
Must be a US citizen
Candidate must be in possession of a minimum DoD issued Secret Clearance

Nice To Haves

Master’s Degree desired
HR professional certification highly desired

Responsibilities

Oversee the daily operations of the Human Resources, Talent Acquisition, and Training departments
Supervise the day-to-day activities of the HR department; audit employee records, and ensure seamless payroll and benefits administration
Manage the recruiting team to execute hiring strategies; monitor key recruitment metrics
Oversee the training department to ensure compliance training (e.g., harassment prevention, safety) is completed; track the delivery of professional development and onboarding programs
Provide direct oversight, coaching, mentoring for professional growth, and performance evaluations for the HR Manager, TA Manager, and Training Coordinator
Serve as link between upper management and employees; disseminate company information as appropriate – goals/changes/updates/news
Translate corporate HR policies into clear, daily operational procedures; ensure the staff consistently and fairly applies company guidelines
Serve as the primary escalation point for employee grievances; handle mid-level disciplinary actions and support the HR Director on complex investigations
Compile and analyze regular metrics for functional areas to report to the Personnel Director
Create a positive work environment for team and employees we serve
Implement process optimization where possible, practical, and in alignment with existing processes
Support HR Director with policy strategy and development
Other duties as assigned