Personal Training Director in Training

Crunch Fitness - Fitness Ventures LLC•North Versailles, PA

2h•$7 - $66•Onsite

About The Position

The Personal Training Director in Training is a leadership-development position responsible for learning and executing the full scope of the Personal Training Director role while continuing to personally service Personal Training clients. The position supports the Personal Training Director in leading the Personal Training department at an assigned club location by developing trainers, supporting revenue and enrollment performance, and delivering an exceptional member experience. It builds the leadership, business, and operational capabilities needed to advance to Personal Training Director. The role is accountable for personal client results and production as well as supporting overall department performance. The position operates under the direction of the Personal Training Director and takes ownership of assigned department areas while developing toward full Director responsibility. It may act on the Director’s behalf for day-to-day operational matters as expressly delegated, but has no independent authority over staffing, compensation, discipline, or budget decisions. It supports the Personal Training department at a single assigned club location, working alongside or providing leadership support for Elite Trainers, Master Trainers, and Personal Trainers. The role combines leadership development and team support with personally servicing Personal Training clients. Duties include supporting trainer recruitment, onboarding, and development; coaching trainers; helping achieve department revenue and enrollment targets; supporting marketing and member engagement; maintaining client records and retention practices; and following company requirements for certifications, systems, billing, compliance, and facility standards. The position is non-exempt and hourly, with scheduling set in advance based on member demand and location operations. The schedule typically includes evenings and weekends. Occasional travel is required for company meetings, training, and events.

Requirements

High school diploma or GED.
Current nationally accredited Personal Training certification, such as NASM or another certification on the Crunch Fitness Certification Approval List.
Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification.
Completion of ClubConnect education requirements established by the company.
Ability to move throughout club floors and rooms, review and create club-related paperwork, and communicate effectively with employees, members, and the public.
Ability to regularly demonstrate, instruct, and physically participate in physical fitness activities, techniques, and procedures while servicing Personal Training sessions.
Ability to regularly lift up to 50 pounds.
Ability to regularly stand, walk, bend, kneel, and remain on the training floor for extended periods.
Accurately record all hours worked and take required meal and rest periods.

Nice To Haves

Prior experience delivering Personal Training or comparable coaching services.
Demonstrated success building and retaining a personal client base.
Interest in and commitment to advancing into a Personal Training Director role.

Responsibilities

Learn and execute the full scope of the Personal Training Director role under the Director’s direction.
Support recruitment, onboarding, and development of Personal Trainers at the assigned location.
Assist with team meetings and Trainer 1:1 meetings, providing direction, motivation, and guidance toward individual and company goals.
Coach Personal Trainers on session delivery, program design, client communication, and company service standards.
Complete assigned leadership-development coursework and Director-readiness requirements within company-established timeframes.
Model company standards and Core Values on the training floor.
Personally service qualifying Personal Training sessions and maintain an active personal client base.
Deliver professional, results-driven Personal Training sessions consistent with company programming standards.
Conduct CrunchONE Kickoff sessions and convert qualifying sessions into Fixed Recurring Personal Training agreements.
Maintain personal client retention, client lifespan, and enrollment performance against company targets.
Support department monthly, quarterly, and annual Personal Training revenue objectives.
Support CrunchONE Kickoff attachment, completion, and conversion targets at the location.
Support local marketing initiatives, member engagement events, and company-approved social media content.
Drive retail and supplementation sales performance through company-approved programs.
Ensure clients receive required documentation, including client folders and accurately logged program and meal-plan records.
Ensure clients receive scheduled monthly results reviews and ongoing accountability.
Use company dashboards and reporting tools to identify and re-engage at-risk clients.
Accurately record hours worked, sessions, and events in Workday and company-designated systems.
Maintain required certifications and qualifications and keep credentials current in company systems.
Complete required onboarding and ongoing coursework through company-designated platforms.
Follow company policy on client payment types, billing practices, and collections, and promptly report suspected falsification of records, theft, or other loss-prevention concerns.
Support and maintain company cleanliness and facility standards within Personal Training areas.
Perform additional duties assigned by the company based on business needs.