Personal Trainer

UCSF•San Francisco, CA

11d•$60 - $65

About The Position

UCSF Fitness and Recreation inspires growth and health on the UCSF campus through fitness, community, and play. Its Group Fitness unit provides customer service and helps ensure participants receive Personal Training instruction in a safe environment. The Personal Trainer works under the direct supervision of the Assistant Director of Fitness Programs and carries out the day-to-day operations of the Fitness unit, including customer service, creating and following lesson plans, and providing quality instruction to program participants. UCSF Fitness and Recreation operates two fitness centers and serves students, faculty, staff, and community members through fitness, recreation, aquatics, personal training, outdoor programs, and health and wellness programs. Its mission is to enrich the human spirit, quality of life, and community at UCSF by providing exceptional service, knowledgeable staff, a wide variety of activities, and a clean environment. The role provides individual and group activity instruction, supervises the fitness floor during designated shifts, and develops safe, appropriate training programs tailored to clients’ needs and goals. The trainer conducts member orientations and assessments, supports and promotes services and activities, maintains a clean and supportive environment, and completes required administrative, payroll, certification, and professional development duties. The position requires professional conduct, effective communication with supervisors and staff, and consistent application of facility rules and policies.

Requirements

One year or more of experience as a Certified Personal Trainer.
Nationally recognized Personal Training certification.
Nationally certified Adult CPR/AED certification.
Standard First Aid Training certification.
Dietary expertise or nutritional certification.
Working knowledge of program activity practices and procedures.
Verbal and written communication skills in English, active listening, dynamic flexibility, critical thinking, multitasking, and time-management skills.
Ability to exercise independent sound judgment and employ reasoning skills.
Client-service mindset, entrepreneurial spirit, and creative thinking skills.
Ability to successfully pass an FBI and DOJ criminal check.

Nice To Haves

Bachelor’s or master’s degree in Exercise Science or a related field of study is strongly preferred.
Knowledge of campus policies and procedures.
Basic skills in computer programs relevant to job duties.
Rehabilitation or injury-management experience.
Previous personal training experience in a gym or health club environment.

Responsibilities

Provide activity instruction to program participants individually or in groups.
Supervise the fitness floor during designated shifts.
Maintain a client base of up to 25 hours per week in fee-based client contract hours and/or meet monthly revenue based on production hours.
Provide excellent customer service and proactive member interaction.
Design safe and appropriate Personal Training programs based on clients’ needs and goals.
Keep the fitness floor neat and clean.
Conduct new-member orientations, including Par-Q health and goal questionnaires, body-composition assessments, resting heart rate and blood pressure measurements, and introductions to machines and personal training skills.
Promote Personal Training sales in line with client and departmental goals.
Lead fee-based and free workshops as needed.
Address member needs on the fitness floor between clients.
Promote cross-unit activities, including outdoor programs, membership, group exercise, recreational sports, and Wellness & Community.
Know and follow UCSF Fitness and Recreation Center rules and policies, and enforce them fairly, consistently, and courteously.
Maintain a professional attitude and appearance.
Complete payroll reports accurately and on time.
Keep required certifications current and complete mandatory UCSF training requirements.
Attend staff meetings, trainings, and other required professional development activities.
Maintain open and timely communication with supervisors and staff.
Complete ancillary administrative records and assist with promotions.
Contribute annually to assessment of classes and personal performance evaluation.
Remain current in industry standards prescribed by the supervisor.
Work as a team player and adhere to facility policies.