Personal Trainer Manager

Crunch Fitness•Harrisburg, PA

10d•Onsite

About The Position

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. If you're passionate about fitness, technology, and making an impact, Enhance offers the opportunity to be part of a dynamic team that's shaping the future of the industry.

Requirements

Accredited Personal Training Certification or a Bachelor's degree in Sports and Physical Education
Prior experience leading or managing a team of trainers
First Aid Certification
Strong knowledge of personal training delivery and standards
Ability to lead, coach, and hold a team accountable with ethical, client-first behavior
Strong communication and customer service skills
Time management and organizational skills
Fluency in English

Nice To Haves

Additional Specializations: Team leadership, performance coaching, client retention strategy, and hands-on training experience across multiple disciplines
Additional languages are a plus

Responsibilities

Motivation! Set the tone for your team's energy and encouragement so every trainer helps their clients complete sessions and reach their fitness goals.
Conduct regular one-on-one sessions with your clients to provide personalized coaching, monitor progress, address individual needs, and ensure a high-quality member experience.
Run the weekly team meetings — sharing wins, tackling challenges, and keeping every trainer aligned and motivated.
Sit down one-on-one with each trainer to talk performance, celebrate progress, and coach them toward their next goal.
Use our trainer app to oversee bookings, rescheduling, and cancellations across your team for a more organized, transparent workflow.
Be the go-to support for your trainers — guide them through schedule changes, client concerns, and day-to-day questions so nothing falls through the cracks.
Help your team prepare client sessions in advance, and keep a clear forecast of the department's month across all trainers.
Make sure every trainer is connecting with clients ahead of sessions with location and timing reminders.
Model and coach the standard you expect — hands-on training tools, workouts, and habit-building tips — so your team can offer clients the best feel-good experience.
Build in feedback sessions, tracking, and progress monitoring across the department so no client is left wondering about their results.
Make sure the team is maximizing client subscriptions and fitness packages to drive retention and results.