Personal Trainer Manager

Fitness Holdings - Crunch Fitness•York Township, PA

10d•Onsite

About The Position

If you're passionate about fitness, technology, and making an impact, Enhance offers the opportunity to be part of a dynamic team that's shaping the future of the industry. Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Requirements

Accredited Personal Training Certification or a Bachelor's degree in Sports and Physical Education
Prior experience leading or managing a team of trainers
First Aid Certification
Strong knowledge of personal training delivery and standards
Ability to lead, coach, and hold a team accountable with ethical, client-first behavior
Strong communication and customer service skills
Time management and organizational skills
Fluency in English

Nice To Haves

Team leadership
Performance coaching
Client retention strategy
Hands-on training experience across multiple disciplines
Additional languages are a plus

Responsibilities

Motivate the team to ensure trainers help clients complete sessions and reach their fitness goals.
Conduct regular one-on-one sessions with clients for personalized coaching, progress monitoring, and ensuring a high-quality member experience.
Run weekly team meetings to share wins, tackle challenges, and keep trainers aligned and motivated.
Conduct one-on-one meetings with each trainer to discuss performance, celebrate progress, and coach them toward their next goal.
Use the trainer app to oversee bookings, rescheduling, and cancellations for the team.
Act as the primary support for trainers, guiding them through schedule changes, client concerns, and daily questions.
Assist the team in preparing client sessions in advance and maintain a clear forecast of the department's monthly performance.
Ensure trainers connect with clients ahead of sessions with location and timing reminders.
Model and coach the expected standards, including hands-on training tools, workouts, and habit-building tips.
Implement feedback sessions, tracking, and progress monitoring across the department.
Ensure the team maximizes client subscriptions and fitness packages to drive retention and results.