Personal Support Worker - Integrated Comprehensive Care

St. Joseph's Home Care•Hamilton, ON

55d•CA$19

About The Position

The Personal Support Workers – Integrated Comprehensive Care (PSW-ICCP) enhance the quality of life of SJHC clients by providing quality and compassionate care in the form of personal care assistance, medication reminders, physical and cognitive support and home keeping assistance. PSW-ICCP significantly assists in enabling individuals to live in a safe and healthy manner after being discharged from hospital. The PSW-ICCP works cooperatively with the ICCP Sr. Manager, Supervisor, Program Assistants and other care givers in providing quality client-centered care, and in the effective execution of daily tasks. PSW-ICCP adheres to daily care schedules and overall care plans. ICCP clients have recently been discharged from many different pathways and different diagnoses. These clients required more support in the daily management of their own care needs and daily living activities for a short period of time. In some instances, the PSW may have enhanced learning and Skills Transfer opportunities in order to provide care to a certain client population.

Requirements

PSW Certificate from an accredited training institution, required
Ability to work cooperatively with others; sharing expertise and drawing on the expertise of others
Actively promotes a healthy, supportive and inclusive work environment
Proactively contributes to initiatives, supporting and encouraging positive change
Ability to demonstrate effective decision making
Skilled at thinking about creative solutions to everyday problems
Solid team-based approach to every day work activities
Good communication skills both verbal and written, with an excellent customer service mind set
Positive and professional, with a “can do” attitude
Willingness to regularly go the extra mile and actively support co-workers
Ability to follow direction and listen to instruction
Proven ability to be detailed oriented
Maintaining on-going compliance to corporate policies and procedures, health and safety regulations, and relevant external standards
Participating in both internal and external training requirements
Participating in quality improvement initiatives
Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of any and all electronic medical record systems used (including but not limited to Procura and HPG)

Nice To Haves

1-3 years PSW experience, preferred
Member of the PSW Registry, preferred (may be required under some contracts)
Current First Aid and/or CPR Certificate, preferred
Training in gentle persuasive/non-violent crisis prevention, an asset
Training and previous work experience in Medication Reminders, preferred
Previous experience working in an Integrated Comprehensive Care environment, as asset

Responsibilities

Assisting clients with daily personal care activities, in keeping with their individual care plan
Bathing
Dressing/undressing
Personal hair care
Shaving/grooming
Mouth care
Preventative skin care
Bathroom activities
Feeding
Other personal hygiene tasks
Assisting clients with daily housekeeping activities, in keeping with their individual care plan
Light apartment housekeeping (sweeping, tidying, dishes etc.)
Laundry services
Light meal preparation / safe food handling
Assisting clients in daily activities which maintain adequate levels of mental / physical health and safety, in keeping with their individual care plan
Performing safety wellness checks
Medication reminders / medication administration
Assisting in the client’s use of medical devices
Living area visual scans
Engaging clients in positive/social conversations
Encouraging clients to direct and/or participate in their own care
Assisting clients with general mobility needs (walking, movement, positioning, fine motor movements etc.) in and around their home
Encouraging participation in social and/or recreational activities
Encouraging positive life skills
Assisting with basic range of motion exercises where required by the care plan
May be trained for additional work tasks within scope of practice (eg peritoneal dialysis, hemodialysis)
Demonstrating sensitivity and respect to clients who may be experiencing cognitive, physical, and/or mental health challenges
Providing emotional and social support to both clients and their family members
Demonstrating a positive attitude and approach towards clients as unique individuals
Performs daily work in keeping with the established ICCP procedures, processes and expectations
Responds to client’s needs in a safe and timely manner
Observes and records client information/comments/issues/behaviours/changes in the client’s chart
Follows daily client care schedules as determined by the program Supervisor
Maintains a clean and organized work environment
Reports critical client care information/issues to Sr. Manager or Supervisor right away
Understands and follows individual client care plans, seeks clarification from Managers where care plan in unclear
Participating in team/group meetings
Other duties as requested or required