Personal Support Worker (PSW) Ottawa (Rockland)
About The Position
The Personal Support Worker (PSW) provides essential personal care and assistance to clients in their homes or community settings, supporting them with activities of daily living (ADLs) and promoting independence, dignity, and quality of life. Working under the direction of a regulated health care professional, the PSW plays a vital role in delivering compassionate, client-centred care in alignment with Carefor’s mission and values. Carefor is committed to providing excellent care. We support ongoing professional development and skills building. For our staff to hold themselves accountable to the highest level of accountability to their profession, we encourage our personal support workers register with the Health and Supportive Care Providers Oversight Authority (HSCPOA).
Requirements
- Personal Support Worker Certificate (or equivalent qualification -Internationally educated nurse (IEN)/ RPN student – 1st year/ RN student – 2nd year )
- Valid driver’s license and full access to a vehicle
- Strong interpersonal, communication, and problem-solving skills
- Clear vulnerable sector police check
Nice To Haves
- Vehicle & Licensing Requirement (Full‑Time Roles Only): As a condition of employment, certain Full‑Time positions require employees to have reliable access to a motor vehicle during working hours and to maintain a valid driver’s license. Employees are responsible for ensuring that any vehicle used for work purposes is safe, in good working order, and properly insured in accordance with applicable laws and organizational requirements.
- Experience in home care, retirement homes, or long-term care (asset)
- Ability to work independently and manage multiple tasks in a fast-paced environment (asset)
- Ability to service clients in any geographical area when the need arises (asset)
- Demonstrate ability to be flexible in accepting a variety of assignments (asset)
- Gentle Persuasive Approach (GPA) (asset)
- Enhanced Palliative Care certificate (asset)
- Current CPR and First Aid certification (asset)
- Registered PSW with Health and Supportive Care Providers Oversight Authority (HSCPOA) (asset)
- Bilingualism (English & French) (asset)
Responsibilities
- Client-centred support and assistance with activities of daily living (ADLs), personal care and other care needs assigned. Duties will be carried out under the formal delegation of a registered nursing professional, in accordance with organizational policies, applicable legislation, and within the scope of training and competence.
- Assist clients with bathing, grooming, dressing, toileting, mobility, and safe transfers (including use of lifts and mobility aids).
- Observe and report changes in client condition to the supervising nurse or care team.
- Provide medication reminders or assistance as per care plan.
- Perform light housekeeping, laundry, and meal preparation to maintain a safe and clean environment.
- Engage clients in conversation and activities to reduce isolation and promote well-being.
- Accurately document provided care and communicate effectively with clients, families, and team members.
- Follow Personal Protective Equipment (PPE) protocols, infection prevention practices, and health and safety regulations.
- Work collaboratively with nurses, supervisors, and other health care professionals to ensure continuity of care.
- Provide basic ostomy and catheter care; assist with end of life care and respite care where appropriate.
- Acts in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures.
- Other related duties/tasks as assigned by the Supervisor, Personal Support Services.
Benefits
- Employee Group Benefit Plan (available exclusively to employees in Full‑Time positions.)
- Competitive wages (in addition to the Provincial government $3/hr. wage enhancement)
- Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
- Paid Travel and time
- Paid Orientation
- Paid professional development and training
- Employee Assistance Program
- Smartphone
- All necessary Personal Protective Equipment (PPE)
- Convenience to work in an area that is close to your home
- 24/7 on-call Supervisors’ support
- Opportunities for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
