LFTG Personal Shopper PT

Lowes Foods•Hickory, NC

17d

About The Position

Join a high-energy, fast-paced team supporting Lowes Foods To Go, the company’s online ordering program. The Personal Shopper efficiently picks guests’ orders and builds relationships with guests over time to understand their needs and preferences. The role offers hands-on experience in eCommerce, logistics, information technology, customer service, and grocery retail, and supports creative marketing and outreach programs that help achieve store eCommerce goals. The ideal candidate is outgoing and energetic and interacts positively and genuinely with Lowes Foods guests.

Requirements

Friendly, energetic, genuine, and outgoing personality.
Strong people skills and the ability to communicate clearly, professionally, and concisely.
Ability to work well with others, including people with differing personalities and viewpoints.
Ability to lift 25 pounds consistently and 50 pounds occasionally.
Ability to read and understand information and take direction.
Ability to walk, bend, kneel, and stand for extended periods.
Ability to communicate effectively with and take direction from supervision.
Ability to work well with, or learn to work well with, computers and handheld Android/iOS devices; basic Microsoft Office skills.
Ability to perform basic troubleshooting for systems and/or mechanical issues with assistance from the Guest Service team.

Responsibilities

Pick guests’ orders based on operational guidelines and best practices.
Interact with guests in a genuine, fun, and interactive manner.
Work efficiently and purposefully when picking, staging, and carrying out orders.
Properly greet guests and review orders with them.
Handle, bag, and load orders safely and effectively.
Record variances on the guest pick list.
Maintain appropriate records applicable to the position and LFTG, and transmit data as scheduled.
Perform basic maintenance on hardware and software.
Maintain the LFTG station and its equipment.
Communicate service issues to support resources and store management.
Conduct in-store promotion of the program.
Periodically assist with or conduct marketing within the community.
Provide in-store guest service as needed, including bagging, helping guests locate products, and cleaning.
Maintain a professional appearance and attitude at all times.
Perform other duties assigned by management.