Personal Shopper Sam's Club PT

Walmart • Ponce, PR

4d • $16 - $24 • Onsite

About The Position

This position is responsible for completing work assignments and priorities by using policies, data, and resources. It involves collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, and carrying out tasks. The role also involves developing and supporting Membership by providing information on benefits, promoting products and services, processing upgrades and credit accounts, and participating in sales and marketing events. Maintaining the safety of the facility by following all safety standards, procedures, and guidelines is crucial. Additionally, the position requires providing excellent Member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services. Operating equipment like cash registers to process purchases and generating new business by promoting department services and offerings are also key responsibilities. The role involves fulfilling Member digital orders by picking items accurately, staging orders correctly, ensuring accuracy before dispensing, and following up on out-of-stock merchandise. It also includes fulfilling customer orders by locating, preparing, and packaging merchandise, making appropriate substitutions, consulting with members, and following up on out-of-stock items. The role emphasizes respecting individuals by embracing differences, creating an inclusive workplace, and helping associates thrive. It also involves working as a team, building trusting relationships, and communicating effectively. Strengthening the team by helping, developing, and mentoring others, and recognizing contributions are important. Acting with integrity by maintaining high standards, modeling company values, and holding oneself and others accountable is essential. Serving customers and members by delivering results and putting the customer first, making decisions based on reliable information, and balancing priorities are key. Striving for excellence involves displaying curiosity, a desire to learn, taking calculated risks, and demonstrating courage and resilience, as well as driving continuous improvement and supporting others through change.

Requirements

• Complies with company policies, procedures, and standards of ethics and integrity.
• Completes work assignments and priorities by using policies, data, and resources.
• Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
• Maintains safety of Facility by following all safety standards, procedures, and guidelines.
• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.
• Operates equipment such as cash registers and related tools to process Member purchases.
• Helps generate new business and associated revenue by actively promoting department services and offerings to members, responding to customer inquiries and requests, helping customers register for department services, and soliciting feedback from members about their online/digital shopping experience.
• Fulfills Member digital orders by reviewing these orders, picking items accurately from shelves, scanning items, staging orders correctly, ensuring the accuracy of orders before dispensing, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
• Fulfills customer orders by reviewing orders, locating, preparing, and packaging merchandise, ensuring the accuracy of orders prior to pick up/dispensing, making appropriate product substitutions, and consulting with member as needed to ensure satisfaction and following up on out-of-stock merchandise that affects the members online/digital experience.
• Respects the Individual by embracing differences, creating a workplace where associates feel seen, supported, and connected, creating opportunities for all associates to thrive, and helping to attract the best talent.
• Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others, and recognizes others' contributions and accomplishments.
• Acts with Integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values, and holding oneself and others accountable.
• Serves customers and members by delivering results while putting the customer first.
• Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
• Strives for Excellence by displaying curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Responsibilities

• Complies with company policies, procedures, and standards of ethics and integrity.
• Completes work assignments and priorities by using policies, data, and resources.
• Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
• Maintains safety of Facility by following all safety standards, procedures, and guidelines.
• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.
• Operates equipment such as cash registers and related tools to process Member purchases.
• Helps generate new business and associated revenue by actively promoting department services and offerings to members, responding to customer inquiries and requests, helping customers register for department services, and soliciting feedback from members about their online/digital shopping experience.
• Fulfills Member digital orders by reviewing these orders, picking items accurately from shelves, scanning items, staging orders correctly, ensuring the accuracy of orders before dispensing, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
• Fulfills customer orders by reviewing orders, locating, preparing, and packaging merchandise, ensuring the accuracy of orders prior to pick up/dispensing, making appropriate product substitutions, and consulting with member as needed to ensure satisfaction and following up on out-of-stock merchandise that affects the members online/digital experience.
• Respects the Individual by embracing differences, creating a workplace where associates feel seen, supported, and connected, creating opportunities for all associates to thrive, and helping to attract the best talent.
• Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others, and recognizes others' contributions and accomplishments.
• Acts with Integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values, and holding oneself and others accountable.
• Serves customers and members by delivering results while putting the customer first.
• Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
• Strives for Excellence by displaying curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include vacation and sick leave according to applicable law, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, Sam's Club Membership, Military Leave Pay, adoption and surrogacy expense reimbursement, fertility benefits, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed