LFTG Personal Shopper PT

Lowes Foods•Boone, NC

22d

About The Position

Join a high-energy, fast-paced team supporting Lowes Foods To Go, the company’s online ordering program. Personal Shoppers efficiently pick guests’ orders and build relationships over time to understand guests’ needs and preferences. The role provides hands-on experience in eCommerce, logistics, information technology, customer service, and grocery retail, and supports creative marketing and outreach programs to help achieve store eCommerce goals. The ideal candidate is outgoing and energetic and interacts positively and genuinely with guests.

Requirements

Friendly, energetic, genuine, and outgoing personality.
Strong people skills and the ability to communicate clearly, professionally, and concisely.
Ability to work well with others, including people with differing personalities and viewpoints.
Ability to lift 25 pounds consistently and 50 pounds occasionally.
Ability to read and understand information and take direction.
Ability to walk, bend, kneel, and stand for extended periods.
Ability to communicate effectively with supervisors and take direction from them.
Ability to work well with computers and handheld Android or iOS devices, or learn to do so; basic Microsoft Office skills.
Ability to perform basic troubleshooting of systems or mechanical issues with assistance from the Guest Service team.

Responsibilities

Pick guests’ orders based on operational guidelines and best practices.
Interact with guests in a genuine, fun, and interactive manner.
Work efficiently and purposefully when picking, staging, and carrying out orders.
Properly greet guests and review orders with them.
Safely handle, bag, and load orders.
Record variances on guest pick lists.
Maintain records applicable to the position and LFTG, and transmit data as scheduled.
Perform basic maintenance on hardware and software.
Maintain the LFTG station and its equipment.
Communicate service issues to support resources and store management.
Conduct in-store promotion of the program.
Periodically assist with or conduct community marketing.
Provide in-store guest service as needed, including bagging, helping guests locate products, and cleaning.
Maintain a professional appearance and attitude.
Perform other duties assigned by management.