Personal Shopper

Meijer•Grafton, WI

About The Position

The Personal Shopper, also described as a Digital Clerk, fulfills customers’ online curbside orders and helps create a smooth, friendly pickup experience. The role involves shopping orders accurately and efficiently, collecting payment during carside pickup, and supporting customer loyalty and satisfaction. Team members receive workflow through a dashboard and perform order fulfillment throughout their shift. Training is provided.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Provide remarkable service at the curbside pickup area by accurately fulfilling orders and collecting payment during the carside experience.
Greet customers courteously and respond to their questions and needs in person and over the phone.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.