Personal Property Manager

Alamance County Government•County Office Building, NC
•Hybrid

About The Position

The Personal Property Manager plans, directs, and supervises the listing, appraisal, assessment, and audit of all taxable personal property in Alamance County. Taxable personal property includes business personal property, individual personal property, unregistered motor vehicles, boats, aircraft, manufactured homes, and farm equipment. The position makes sure the division complies with the North Carolina Machinery Act (G.S. Chapter 105, Subchapter II), NC Department of Revenue guidelines, and county policy. The manager leads a team of appraisers and support staff, oversees the annual listing cycle, and serves as the division's primary contact with taxpayers, tax professionals, and other county divisions.

Requirements

  • Bachelor's degree in accounting, business administration, finance, public administration, or a related field
  • Four (4) years of progressively responsible experience in personal property appraisal, property tax administration, or auditing, including at least some supervisory or lead experience in an office setting.
  • Certification as a Personal Property Appraiser by the North Carolina Department of Revenue is required or must be obtained within two years from the start date.
  • A valid North Carolina driver's license is required.

Nice To Haves

  • IAAO courses or designations (e.g., CAE, PPS) are preferred.

Responsibilities

  • Supervises, trains, and evaluates personal property appraisers, listers, and clerical staff; assigns and reviews work, sets priorities, and manages workload during peak listing and billing periods.
  • Develops and maintains written procedures, desk manuals, and quality control standards for division operations.
  • Participate in hiring and disciplinary decisions and develop staff toward NCDOR certification and continuing education requirements.
  • Directs the annual listing period, including abstract mailing, receipt, data entry, review, and processing of individual and business listings.
  • Make sure property is appraised at market value as of January 1 using NCDOR cost index and depreciation schedules and trending schedules.
  • Overseas late-listing penalties, extension requests, and exemption and exclusion applications for personal property.
  • Reviews and approves value changes, releases, and refunds within established authority.
  • Administers the business personal property audit program under G.S. 105-296(g), including audit selection, scheduling, contracted audit oversight, and review of audit findings.
  • Directs discovery of unlisted property under G.S. 105-312, including research using NC Secretary of State data, business license and ABC permit records, and other sources.
  • Make sure discovery notices, penalties, and taxpayer notifications meet statutory requirements.
  • Handles informal personal property appeals and prepares cases and evidence for the Board of Equalization and Review and the NC Property Tax Commission.
  • Resolves complex or escalated taxpayer inquiries and complaints professionally and in a timely way.
  • Serves as liaison to tax preparers, CPAs, business owners, and other jurisdictions.
  • Oversee the accuracy and integrity of personal property records in the county's tax/CAMA system and supports system upgrades, conversions, and testing.
  • Prepares and analyzes reports on listing compliance, audit results, discoveries, and value changes for management and state reporting.
  • Coordinates with the Collections, Real Property, Mapping, and Motor Vehicle functions and with IT on billing, data exchanges, and year-end processes.
  • Assists in preparing the division budget and monitors expenditure and contracts.
  • Keeps current on legislative changes, NCDOR memoranda, and industry practices and recommends policy and procedure updates.
  • Performs other related duties as assigned.
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