About The Position

The Nationwide summer internship program is designed to empower you, allowing you to forge a strong foundation for your career. Over the course of 12 weeks, Nationwide interns take part in key business assignments that make a difference, all while enhancing their leadership competencies. As a Nationwide intern, you’ll enjoy everything that makes us great. From professional development sessions and networking events to collaborations with company leaders, your internship will take on a meaningful journey through the Nationwide experience. Our award-winning culture will ensure you feel welcomed, challenged and encouraged every step of the way! The Personal Lines Sales & Distribution Direct Sales team supports customer acquisition and retention by developing sales strategies, optimizing processes, leveraging technology, and identifying opportunities to improve business performance. In partnership with the Nationwide Sales Solutions (NSS) organization, we help deliver initiatives that enable sales teams to achieve results and provide exceptional customer experiences. Success on our team requires analytical thinking, creativity, collaboration, and a willingness to learn. Interns gain exposure to sales operations, business strategy, process improvement, performance management, and emerging technologies while contributing to projects that directly impact the business.

Requirements

  • Pursuing a bachelor's degree in Business, Marketing, Economics, Finance, Risk Management & Insurance, Communications, Data Analytics, Liberal Arts, or a related field.
  • Completion of sophomore or junior year preferred.
  • Strong written, verbal, and presentation communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to interpret information and develop meaningful business recommendations.
  • Interest in sales, customer acquisition, retention, business strategy, or operations.
  • Strong relationship-building and collaboration skills.
  • Proficiency with Microsoft Office applications, including Excel and PowerPoint.
  • Interest in emerging technologies, innovation, and continuous improvement.
  • Self-starter with a growth mindset, intellectual curiosity, and willingness to learn.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Demonstrated leadership through work experience, student organizations, campus involvement, or community activities.

Nice To Haves

  • Involvement in student organizations, leadership activities, business fraternities, internships, or other relevant experiences preferred.
  • Experience creating reports, presentations, or dashboards using business data.
  • Familiarity with Power BI, Salesforce, Power Automate, or similar business tools.
  • Interest in sales operations, strategy, customer experience, or process improvement.

Responsibilities

  • Learning the fundamentals of Nationwide's Direct Sales and Retention operations and how sales teams drive business results.
  • Supporting strategic initiatives and special projects in partnership with the Nationwide Sales Solutions (NSS) team.
  • Analyzing sales and retention data to identify trends, opportunities, and actionable business insights.
  • Developing reports, presentations, and dashboards that help inform business decisions and measure program effectiveness.
  • Utilizing emerging technologies, including AI, automation tools, and Salesforce, to support business initiatives.
  • Assisting with sales campaigns, process improvements, and operational initiatives designed to improve customer acquisition and retention.
  • Participating in Lean Six Sigma activities, Lean huddles, and continuous improvement efforts.
  • Evaluating pilot programs and test-and-learn initiatives to understand business impact and recommend next steps.
  • Building relationships with sales and retention professionals to better understand business needs and organizational priorities.
  • Collaborating with Sales, Property & Casualty partners, and fellow interns on strategic projects and assignments.
  • Completing a capstone project focused on identifying a business opportunity, developing a recommendation, and presenting findings to Personal Lines Sales leadership.

Benefits

  • Professional development sessions
  • Networking events
  • Collaborations with company leaders
  • Mentorship opportunities
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