Personal Lines Operations Intern - Fall 2026 Semester

ArbellaQuincy, MA
$20 - $21Onsite

About The Position

Arbella Insurance Group is seeking a hardworking undergraduate student for our Operations Team. This position starts in Fall Semester 2026 and is located onsite at our headquarters in Quincy, MA. The schedule is 15+ hours a week and is flexible to your class schedule, with additional hours available. A dedicated mentor will be offered to guide you as you progress through the internship. Full-time positions might be available at the end of the internship depending on business need and performance. The tasks will vary in each department, but the interns will be working on a variety of mailing, distribution of work, data entry, answering general customer inquiries, and job shadowing to learn about all areas of Operations. The intern will process various policy, claim, and billing transactions timely and accurately, demonstrate excellent customer service to both internal and external customers, and manage assigned work efficiently to ensure timely completion.

Requirements

  • Open to all college majors
  • Strong attention to detail
  • Time management skills needed
  • Quick learner with sound technical aptitude
  • Works well independently as well as within a team
  • Basic computer skills

Responsibilities

  • Process various policy, claim and billing transactions timely and accurately
  • Demonstrate excellent customer service to both internal and external customers
  • Manage assigned work efficiently to ensure timely completion
  • Working on a variety of mailing
  • Distribution of work
  • Data entry
  • Answering general customer inquiries
  • Job shadowing to learn about all areas of Operations

Benefits

  • Competitive salaries
  • Generous benefits
  • Incentive programs
  • Work/life programs
  • Personal and professional learning and development opportunities
  • Flexible work arrangements
  • Free shuttle service to the Quincy Adams T station
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