VP Personal Lines Manager

Chubb•Englewood, CO

1d•Onsite

About The Position

Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles. Chubb Personal Risk Services is seeking a Personal Lines Manager (PLM) for the Denver, Colorado branch. The PLM position is responsible for overall territory management including people management, agency relationship management, new client acquisition and renewal client management. The territory will include CO, NM, UT, WY, and parts of Nevada.

Requirements

Bachelor’s degree or equivalent work experience
Minimum of 8 years of personal lines sales, marketing, underwriting, claims, risk consulting or agency experience
Experience selling to high net worth clients preferred

Responsibilities

Develop strategic and operating plans outlining how the branch will meet financial targets and successfully implement division initiatives. Monitor and adjust plans throughout the year as needed.
Monitor and analyze financial results for the branch, agency segments and key agencies to identify trends. Understand what’s driving positive trends and spread “what’s working” across other agencies. Understand negative trends and create and implement a plan to address.
Work alongside Product, Underwriting, Risk Consulting and Operations as an active member of the team to: Achieve financial goals, Successfully implement division initiatives, Develop and execute state and region specific strategies, Participate in state product and pricing proposals.
Monitor, analyze, report and act on the changing competitive landscape.
Recognize industry trends / issues, their impact on state/local strategies and applying this information where applicable.
Identify local opportunities and obstacles and create and implement accordant plans.
Effectively utilize all available resources to ensure team is operating at optimal level.
Effectively communicate to PRS Regional Sales Leader, SVP and Branch Manager on branch financial results, what’s driving results, and action plans to successfully achieve financial goals and division initiatives.
Develop positive, productive working relationships and partnerships with Branch Managers and Marketing Managers.
Effectively engage branch administration to: Achieve financial goals, Successfully implement division initiatives, Ensure alignment on initiatives and priorities, Communicate division priorities.
Serve as the senior leader for PRS in the branch and engage in the marketplace by travelling throughout the territory and developing relationships with key agents across the territory.
Ensure staff member consistently and exquisitely execute the Sales Best Practices of branch business plans, agency assessments, agency business plans, large account pipeline management, open daily quote follow-up, documented agency travel, agency tiering, and book management.
Effectively manage the performance of the branch S&D team by: Leading the team to achieve strong performance and ensure alignment to business goals, Creating a work environment that inspires high levels of performance, facilitates teamwork and capitalizes on each individual’s strengths and differences, Identifying the strengths and developmental needs of each team member and creating and executing plans to utilize and build on the strengths, and develop the skill gaps, Promoting the professional development of the staff by providing coaching, mentoring and educational opportunities as part of a career plan, Traveling with the team to observe their performance and provide coaching and feedback to improve their skills, Coaching the staff on effective sales skills as learned in PRS Selling the Chubb Way sales training in December. This includes ensuring each staff member has an individual coaching plan, Distinguishing amongst levels of performance through pay, recognition and assignments.
Recruiting and oversee training of new staff.
Manage a small book of business as an ARM/ASM/BDM based on business need for tier 1 and 2 agencies. Manage that book using the appropriate S&D skills and tactics to optimize results.