Personal Lines Insurance Account Manager

Teksky • Little Rock, AR

4d • Onsite

About The Position

The Personal Lines Insurance Account Manager is a full-time, on-site role based in Little Rock, AR. The individual will manage client accounts, provide exceptional customer support, and ensure satisfaction through effective communication and problem-solving. Key responsibilities include assisting clients with personal insurance needs, reviewing and processing policy changes, educating clients about available insurance products, and maintaining accurate records. Collaboration with team members and other departments will also be an essential part of this role.

Requirements

• Strong skills in Account Management and Customer Service
• Proven ability to build and maintain client relationships
• Knowledge of Personal Insurance products and services
• Ability to guide clients in selecting policies
• Experience in the insurance industry
• Insurance licensed required
• Proficiency in using insurance management software (AMS 360)
• Ability to maintain accurate records
• Excellent communication, problem-solving, and organizational skills
• Ability to work on-site in Little Rock, AR

Nice To Haves

• Familiarity with Employee Benefits and related insurance options
• Insurance agent designation preferred

Responsibilities

• Manage client accounts
• Provide exceptional customer support
• Ensure client satisfaction through effective communication and problem-solving
• Assist clients with personal insurance needs
• Review and process policy changes
• Educate clients about available insurance products
• Maintain accurate records
• Collaborate with team members and other departments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed