Personal Lines Insurance Account Manager - Waco, TX
NavSav•Waco, TX
•Onsite
About The Position
NavSav is seeking a passionate, hardworking, and experienced Personal Lines Account Manager to provide client service and support retention in a local office in Waco, Texas. The role focuses on retaining existing clients, delivering high-quality customer service, and contributing to agency growth. The account manager will help clients prepare for the unexpected by discussing insurance needs and maintaining their policies.
Requirements
- Property and Casualty license.
- Pass a background check.
- Customer service experience.
- Strong verbal and written communication skills.
- Operational computing and typing skills of 45+ WPM, including use of Microsoft Office suites and internet browsers.
- Confidence as a self-starter who works well independently.
- Strong problem-solving capabilities.
- Ability to multitask.
Responsibilities
- Establish and develop exceptional customer relationships.
- Provide prompt, accurate, and friendly customer service.
- Discuss clients’ coverage needs, coverage gaps, billing concerns, and policy changes, and process necessary policy changes.
- Conduct policy reviews as appropriate and remarket policy renewals as needed.
- Contribute to individual goals and agency success by following established retention processes.
Benefits
- Medical insurance.
- Retirement plan with up to 4% match.
- Commission eligibility for rounding out and cross-selling accounts.
- Paid holidays.
- Paid vacation.
- Vision insurance.
- Supplemental insurance.
- Dental insurance.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
