Personal Lines Inside Sales Producer

Hub International Insurance•Des Plaines, IL

1d•Remote

About The Position

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. This position is fully remote About us: Powered by HUB International, VIU by HUB is a digital insurance platform built to make finding the right coverage simple, fast, and stress-free. As a dynamic start-up backed by a leading global insurance brokerage, VIU by HUB blends cutting-edge technology with personalized expert guidance. Customers can compare policies, shop top-rated carriers, and receive customized quotes- all with unbiased advice available online or through a dedicated human advisor. Our team is growing, and we are looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you. The Personal Lines Inside Sales Producer provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. About the Role: We’re looking for a talented sales professional to join our team! The Personal Lines Sales Producer is a key member of the HUB Sales team and is responsible for driving and closing sales opportunities with customers. This individual will be managing a large number of accounts and responsible for handling our warm, vetted leads through inbound calls. We are the perfect fit if you… Are driven by competition. Enjoy participating in competitive Sales incentive contests held throughout the year. Are seeking an opportunity with unlimited protentional earnings. Want to work for the #1 Personal Lines Broker in the US. Are seeking a progressive work environment at a rapidly growing organization. Leverage your internal resources to assist your customers. Have a desire to help others protect their future. Have an entrepreneurial spirit and are challenged by the opportunity to grow the business. Are focused on learning and development to enhance your industry knowledge and expertise. Are well organized and maintain a well-established follow up process. Have great verbal and written communication. Are a self-starter willing to invest time and energy to learn the technical aspects of our business. Believe in integrity and building success by developing relationships with others.

Requirements

High school graduate or equivalent (some college a plus).
1+ year experience in sales or customer service.
Embrace the latest technologies available.
Excellent customer service and communication skills.
Proficient in computer skills and basic software packages.
Intermediate to expert computer acumen.
Acts decisively and demonstrates good judgment.
Strong oral and written communication skills.
Strong attention to detail with excellent time management and decision-making skills

Responsibilities

Handle lead volume primarily through inbound calls (no cold calling).
Follow communication scripts, prompts, call flows when handling different topics.
Meet Quality Assurance Requirements and other key performance metrics.
Identify customer's need and clarify information for Call Center Agents.
Seize the opportunity to transfer calls immediately or schedule appointments, where applicable.
Build sustainable relationships by interacting in a professional and caring manner.
Keep records of all conversations in our call center database in a comprehensive manner.
Meet personal, team and site call transfer targets.