Personal Lines, Auto Product Senior Analyst

Liberty Mutual Insurance•Boston, MA

About The Position

At Liberty, our Personal Lines Auto Product team partners across the company to build and roll out auto insurance solutions that keep pace with what customers and agents need. We focus exclusively on auto, bringing deep expertise, data and analytics to deliver strong state-by-state results while modernizing how we price policies and the technology that supports them. Organized around four core areas—Delivery & Development, Underwriting Effectiveness, State Management, and Mobility Solutions—we work collaboratively to live our purpose: helping people embrace today and confidently pursue tomorrow. Exciting Opportunity: Auto Product Analyst – Drive Innovation and Impact Across Key States! The Auto State Management team seeks to achieve our combined ratio while growing faster than the industry growth rate. We accomplish these goals by engaging with the rest of the organization in setting the customer price level within the state, launching new pricing programs and product features, root cause analysis on issues impacting profitability or growth, and partnering with our distribution organization on how to more effectively sell our products. Join our dynamic team where your analytical skills and strategic insights will directly influence product performance and business success across multiple states! In this role, you’ll tackle moderate to high complexity challenges, lead impactful projects, and collaborate with diverse teams to shape the future of our Auto products. This position may have in-office requirements depending on candidate location. The level of position offered will be based on skills and experience at manager discretion.

Requirements

Bachelor's degree in business, economics, or other quantitative field.
Minimum 3 years, typically 4 years or more of relevant work experience.
Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, Access).
Must have good planning, organizational, analytical, decision making and communication skills.

Nice To Haves

Advanced Excel
Working knowledge of SQL
Background in Product Analysis

Responsibilities

Conducts moderate to high complexity analysis under general direction
As subject matter expert for assigned states, completes state reviews and similar work for basic states independently and for complex states or countrywide programs under general direction.
Queries data to conduct ad hoc analysis of metrics and builds simple tools and queries for others to use.
Provides recommendations to training and processes to manager.
Provides complex analysis to help drive and support business decisions
Provides thoughtful recommendations to state teams on pricing, strategy, etc.
Consults on complex business issues and design considerations.
Educates IT partners on business vision and plan, and both IT and business partners on the impact of changes.
Serves as point person for moderate to high complexity country wide implementations.
Leads own work streams on medium to long-term or moderate to high complexity projects. May manage aspects of low to moderate complexity projects.
Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources. Research may be at the state, competitor or countrywide level.
Through research, identifies and proposes changes to our product offerings.
Analyzes trends and is responsible for tactical and strategic recommendations.
May create and/or be owner of training material content.
May create formal training sessions and modules
Actively shares job knowledge with less experienced analysts.
Leads job shadow discussions with less experienced analysts.
Provides technical training and user support to business groups.
May be assigned to mentor a new hire.
May supervise interns.